Sr Technician Field IT

Freeman•Lanham, MD

2d•$25 - $32•Onsite

About The Position

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry' largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter. Summary Freeman is seeking a Technician to prepare regular work assignments related to the strategy of the department or work team. As an IT Technician, you will operate in a highly autonomous role, so good communication is key. Maintain the technical computing infrastructure within the business. Responsible for the wellbeing of the Business Unit computing infrastructure including networks, computers, operating systems, data storage, security and "help desk" related functions. This position will support our Technology Services team. The position follows an in-person schedule working full-time in-office and/or show site based out of Lenham, MD.

Requirements

Associate's degree preferred, High School Diploma or Equivalent with relevant work experience required
Two or more years experience with troubleshooting computers and networks preferred
Ability to perform basic repairs on equipment.
Experience with file and print sharing, including security and user permissions management
Knowledge of network storage design (SAN/NAS), implementation and optimization
Experience managing Microsoft products e.g.: Outlook, Exchange, Word, PowerPoint
Experience with MS Desktop/Server Operating Systems
Excellent customer service skills
Experience managing Apple Operating Systems
Experience with McAfee Anti-Virus and Encryption technologies
Experience working in, and providing operational documentation
Creating and managing local backup solution(s)
Knowledge of scripting for Windows deployments

Responsibilities

Provide technical support and guidance to users to resolve various computer/systems related issues.
Maintain and support all systems, applications, and security related to local Networks, File and Print Servers. Maintain and troubleshoot file access and user permissions
Manage and Support company assigned mobile devices
Support showsite and service desk deployments and assist with setup and breakdown as needed
Ensure compliance with established corporate standards and security guidelines
Develop and maintain good working relationships with business partners, teammates and vendors to perform job functions effectively
Plan and coordinate work to meet time commitments and quality expectations
Maintain accurate log of all equipment including purchase date, deployed date, who received and projected replacement date based on corporate standards.
Manage Branch maintenance agreements on copiers, plotters, etc.
Work with manager to prepare suggested purchases for Capital Expenditures annually.
Perform other duties as assigned