Sr. Technical Writer

Worksoft Inc

2d • $90,000 - $100,000 • Remote

About The Position

We are seeking a detail-oriented and highly skilled Senior Technical Writer to join our team. In this role, you will be responsible for creating clear, concise, and user-friendly documentation that helps our users and internal teams understand and effectively use our products. You will collaborate closely with developers, product managers, and support teams to produce high-quality content that supports our software solutions.

Requirements

• Bachelor's degree in English, Journalism, or Technical Writing
• 5+ years of technical writing experience
• Extensive experience creating documents with Adobe FrameMaker
• Extensive experience creating HTML5 help topics with MadCap Flare
• Understanding of the Software Development Life Cycle (SDLC) process
• Ability to work with multiple teams and meet delivery timelines with high-quality documentation

Nice To Haves

• Experience with SAP
• Adobe Acrobat proficiency
• JIRA Software experience
• Atlassian Confluence experience

Responsibilities

• Create and maintain user manuals, API documentation, developer guides, release notes, and online help content
• Translate complex technical concepts into easy-to-understand documentation for both technical and non-technical audiences
• Work closely with engineering and product teams to gather information and stay up-to-date on product changes
• Ensure consistency in style, tone, and terminology across all documentation
• Regularly use and test Worksoft products to verify accuracy of documentation and to view updates to the product Use SnagIt to capture screenshots for documentation

Benefits

• Employer-sponsored health and dental plans through BCBS TX
• Vision insurance coverage
• Employer HSA contributions
• Life insurance and AD&D coverage
• Short and long-term disability insurance
• 401(k) retirement plan with 100% employer match up to 4%
• 15+ PTO days per year
• 12 paid holidays annually
• Summer Hours program with half-day Fridays twice monthly (Memorial Day to Labor Day)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees