Sr. Technical Project Manager
About The Position
Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions. Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals. We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package. Itero Group is seeking an experienced Sr. Technical Project Manager.
Requirements
- 10+ years of full-time project management experience supporting large, complex IT projects.
- Minimum of 5-years of real-world experience planning and executing a tolling Back Office system, including cutover and go-live activities, coordination of financial reconciliation readiness, lane/roadside system integration points, customer service operations impact, and data migration/transition workflows.
- Demonstrated ability to manage software development, enterprise architecture initiatives, platform upgrades, SaaS implementations, enterprise toolset deployments, and infrastructure-related projects.
- Working knowledge of ITIL/ITSM processes including Incident Management, Problem Management, Change Management, Release Management, and Configuration management
Responsibilities
- Plan, execute, and deliver complex technology projects across software development, enterprise architecture, infrastructure, contact center solutions, and enterprise toolsets.
- Manage IT projects through the full lifecycle using PMBOK-aligned methodologies including, but not limited to, Initiating, Planning, Executing, Monitoring/controlling, and Closing.
- Serve as a key member of the IT Project Management Office
- Oversee implementation and integration of contact center solutions, telephony/IVR, middleware, PCI-compliant workflows, payment interfaces, and other third-party connections.
Benefits
- Medical (BC-BS), dental, and vision plans to suit your needs.
- Generous PTO, paid holidays, and increasing PTO based on years of service.
- 401(k) plan with company match and auto-enrollment.
- Short-term and long-term disability, life insurance, and AD&D insurance.
- Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually.
- FSAs, HSAs, wellness programs, and more to enhance your work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
