Sr. Technical Program Manager, Amazon Leo

Amazon Leo•Redmond, WA

About The Position

Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. The Technical Program Manager role will be at the forefront of driving the country expansion for Amazon Leo and launch readiness activities with cross-functional stakeholders. The role will own project plans, align teams, track progress for multiple inter-connected work streams, think globally and act locally in delivering the best customer experience in any region, and to make our international expansion repeatable, simple, and faster. Key job responsibilities This Technical Program Manager is a highly visible role across the organization. You will drive alignment across Engineer, Finance, Accounting, Tax, Legal, Accounts Receivable, Customer Support, Sales and Business teams. We are looking for a highly analytical, resourceful, customer focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This includes owning the end to end management and implementation of the communication between customers and internal teams for Leo country launches. You will own defining and delivering programs with significant complexity and cross-org impact, you will be able to propose and drive innovation that will improve customer experience in a wide and diverse set of industries and locations. You will work with stakeholders across from product engineering, Accounting, AR, Finance, Legal and Tax and innovate on how Leo builds up international business. You will own the definition and delivery of the program, including keeping stakeholders informed with status, holding teams accountable to their deliverables, identifying and resolving blocking issues to ensure the delivery. You will be responsible for understanding software design concepts and contribute to large scale architectural designs. You should be comfortable diving deep and understand the mechanism of multiple complex systems. You will be responsible for delivering the launch plans with internal and external stakeholders. You will own communication to senior/executive leadership tracking progress across various workstreams. You will manage new projects end-to-end and ensure our high standards. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the life Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust. About the team Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design and wireless systems.

Requirements

5+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Responsibilities

Drive alignment across Engineer, Finance, Accounting, Tax, Legal, Accounts Receivable, Customer Support, Sales and Business teams.
Own the end to end management and implementation of the communication between customers and internal teams for Leo country launches.
Own defining and delivering programs with significant complexity and cross-org impact
Propose and drive innovation that will improve customer experience in a wide and diverse set of industries and locations.
Work with stakeholders across from product engineering, Accounting, AR, Finance, Legal and Tax and innovate on how Leo builds up international business.
Own the definition and delivery of the program, including keeping stakeholders informed with status, holding teams accountable to their deliverables, identifying and resolving blocking issues to ensure the delivery.
Be responsible for understanding software design concepts and contribute to large scale architectural designs.
Be responsible for delivering the launch plans with internal and external stakeholders.
Own communication to senior/executive leadership tracking progress across various workstreams.
Manage new projects end-to-end and ensure our high standards.

Benefits

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Learn more about our benefits at https://amazon.jobs/en/benefits .

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