Sr. Technical Program Manager , Robotics Technical Services
About The Position
Do you excel at coordinating complex programs across multiple teams and ensuring smooth transitions for critical operations? We are seeking a Technical Program Manager III to lead the transition of newly launching buildings within our Robotics network to our regional support teams. In this role, you will operate independently, coordinating with Product Launch and Tech Deployment teams to track milestones and ensure on-time technical support as sites go live. You'll be responsible for ensuring proper handoffs between teams, communicating support needs to regional teams, and maintaining seamless transitions that keep our robotics infrastructure running efficiently. This visible role requires exceptional cross-functional influencing skills and the ability to gain alignment across diverse teams.
Requirements
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Bachelor's degree in engineering, computer science or equivalent
Nice To Haves
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience developing and executing/delivering product and technical roadmaps
Responsibilities
- Drive end-to-end program management for new building launches within the RTS network, coordinating schedules, milestones, and support requirements across multiple teams
- Partner with Product Launch and Tech Deployment teams to establish and validate clear handoff criteria, ensuring all requirements are met prior to RTS accepting ownership
- Develop and maintain comprehensive tracking systems for newly launching sites, proactively identifying and mitigating potential risks before they become roadblocks
- Create and execute communication plans to ensure RTS Regional teams have clear understanding of timing and technical support needs for new buildings
- Lead cross-functional stakeholder alignment through effective written and verbal communication, influencing without direct authority to achieve program goals
Benefits
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
