About The Position

The future of ecommerce product data is being rewritten with Generative AI—and Amazon's Catalog Data Quality organization is leading a fundamental transformation in how we manage product information at scale. Our team is re-envisioning how Amazon measures, validates, and improves product data using foundation models, multimodal LLMs, and autonomous agent systems to transform the way customers discover, compare, and purchase products. As a Sr. Technical Program Manager, you will own the technical execution and strategy for data quality initiatives that ensure Amazon's catalog is complete, correct, and consistent across billions of products and variations. You will translate business requirements into detailed technical specifications and coordinate the design, development, testing, and deployment of GenAI-powered quality capabilities across multiple engineering teams. You will work closely with applied scientists, software development managers, engineers, and product managers to define how models are selected and deployed for various quality measurement and improvement tasks. You will establish robust technical requirements around accuracy, performance, and quality metrics, create implementation plans that span multiple systems, and ensure seamless integration of quality pipelines into Amazon's catalog infrastructure. This role offers a rare opportunity to shape the technical foundation of Amazon's next-generation catalog systems while working at the intersection of GenAI innovation and massive-scale distributed systems. If you're excited by the challenge of deploying autonomous AI agents to improve data quality across billions of products and variations and deliver a better customer experience, this is the role for you.

Requirements

  • 7+ years of working directly with engineering teams experience
  • 5+ years of technical product or program management experience
  • 3+ years of software development experience
  • 5+ years of technical program management working directly with software engineering teams experience
  • Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Responsibilities

  • Define technical requirements and system architectures for quality measurement, detection, and correction pipelines across billions of products
  • Develop quality strategies that determine optimal GenAI model selection to maximize data completeness, correctness, and consistency
  • Drive cross-team execution across Selling Partner Experiences, Category teams, Relationship Processing, and engineering teams
  • Create implementation plans and resource estimates for catalog quality initiatives
  • Establish visibility mechanisms and dashboards that provide stakeholders clear insight into quality metrics, defect resolution rates, and delivery timelines
  • Coordinate technical escalations, facilitate resolution of design disagreements, and communicate revised plans when risks materialize
  • Partner with applied scientists to define how LLMs and autonomous agents are deployed for quality improvement at scale

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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