Sr. Technical Program Manager, Alexa Built-In Engineering

Amazon • Seattle, WA

1d

About The Position

Want to join a startup team building new Alexa Enterprise business? As a Sr. Technical Program Manager you will be responsible for scoping and delivering large projects across Alexa. Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from start to release, and managing the production launch. You will identify and coordinate implementation efforts between internal teams and outside merchants and vendors to develop optimal solutions. You will be expected to make appropriate trade offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. You’ll also be responsible for ensuring our team operates efficiently. You’ll own and improve the mechanisms we use to track goals, status, and business metrics across teams. You’ll coordinate cross-team programs, such as ensuring we’re scaled to handle major events. You’ll help teams identify key risks, provide guidance on how to communicate them, and ensure leadership has the right visibility. This role will have to work closely with senior leaders across Alexa and lead several strategic initiatives.

Requirements

• 7+ years of working directly with engineering teams experience
• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Responsibilities

• Leverage deep knowledge of the core system technologies and broad understanding of company systems/technologies to drive design for the programs you own
• Show strong bias for action and handle multiple priorities simultaneously
• Be the interface between the product teams and the development teams, define requirements, negotiate priorities, and deliver the right solutions and mechanisms
• Resolve significantly complex problems, showing high judgment in decisions that have technical and business implications
• Make the right feature trade-offs to ship software without compromising customer experience and business relevance
• Play a significant role in the career development of others, actively mentoring others, and educating the larger community on best practices.
• Represent, verbally and in writing, complex decisions, complex trade-offs, and potential solutions clearly to leaders up to 3 levels above

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed