Sr. Technical Field Engineer - Returns Center - Upper Marlboro, MD

Target • Upper Marlboro, MD

8d • $87,000 - $156,000 • Onsite

About The Position

A proactive, technical leadership role supporting distribution center production, focusing on maximizing IT systems reliability and operational performance. Overall site responsibility for stability and technology services within the Returns Center in Upper Marlboro, MD. Use your skills, experience and talents to be a part of groundbreaking thinking and visionary goals.

Requirements

• Bachelor's degree or equivalent experience
• Strong technical aptitude and skills including network, server, telephone, and desktop experience
• Strong technical knowledge of operations hardware and applications
• Excellent communication skills and ability to manage vendor partners
• Strong reasoning, troubleshooting, problem solving and analytical skills
• Ability to adjust working hours and be on-call for escalations on a 24/7 basis.
• Ability to support other sites as needed.

Responsibilities

• Overall responsibility for distribution center data center operations and IT systems functions being accomplished on a daily basis.
• Manage vendor resource and workflow to ensure technology service initiatives are supported and service level agreements are met.
• Ensure the distribution center data centers are maintained to predefined standards (prototype and best practice).
• Manage all technology system infrastructure within the distribution center.
• Understands different technology system platforms, applications, hardware and infrastructure and how they interact with and impact the distribution center.
• Provides appropriate feedback and takes appropriate follow up actions to ensure Vendor SLAs are met.
• Provides necessary training and onboarding for vendor technicians servicing the distribution center.

Benefits

• Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.
• Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.
• Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees