Sr Technical Consultant

ACI Worldwide•Omaha, NE

2d•Hybrid

About The Position

Powering the world’s payments ecosystem ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments. As a Sr Technical Consultant in Omaha, NE or Norcross, GA (hybrid) , you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem! Job Summary: Ensures new and existing ACI customers receive a first-class delivery service in accordance with customer expectations and contractual agreements. Primarily responsible for the identification/development of solutions for customers using company products, outsourced solutions and/or proprietary tools/techniques implemented by others. Defines customer needs and develops a plan and proposal for delivery of the project. Viewed by customers as a consultant. Performance is typically evaluated based on utilization (i.e., billable hours).

Requirements

Bachelor’s degree or equivalent experience.
5 years related experience.
Applicants must be currently authorized to work in the United States on a full-time basis.
This position does not offer sponsorship for employment visa status or work permit now or in the future.

Nice To Haves

Degree in Computer Science, Information Systems/Management, Business, Accounting or Finance preferred.

Responsibilities

Analyzes clients’ business needs, integrates client’s business strategies and recommends appropriate information technology solutions utilizing ACI’s methodologies.
Conducts analysis of corporate objectives, critical success factors, business functions and processes.
Plans, integrates and manages the implementation of new technology.
Solves highly technical and complex problems for project(s).
Guides and provides ultimate technical direction for projects.
Significantly supports the regional/product’s business development and sales support efforts for a particular territory, industry or account.
Meets with prospective, current and former clients describing and defining ACI’s services particularly as they relate to area of specialty.
Has advanced technical knowledge and understanding of product set and business knowledge.
Guides customers with their implementation efforts as necessary to ensure successful product adoption.
Anticipates the implications and consequences of risks or business situations and takes appropriate action to prepare for possible mitigation actions and or contingencies.
Has the ability to identify information needed to clarify a risk or business situation, seeks that information from appropriate sources and use skillful questioning to draw out the information.
Perform other duties as assigned.
Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.