Sr System & Cloud Engineer

PayPal•San Jose, CA

65d•Hybrid

About The Position

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: We are seeking a skilled Service Mesh Engineer to help contribute to the design, implementation, and maintaining of the service mesh infrastructure across our distributed systems. The ideal candidate will have deep expertise in service mesh technologies, container orchestration, and microservices architecture, with a strong focus on reliability, security, and observability.

Requirements

3+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.

Nice To Haves

Service Mesh Tech: Hands-on experience with Istio, Linkerd, Consul Connect, or AWS App Mesh; Envoy Proxy management; strong grasp of service discovery, load balancing, circuit breaking, retries, and fault injection.
Programming: Proficient in Go or Python for automation/CLI tool development; knowledgeable in concurrent programming, networking libraries, API integrations, and microservices.
Container Orchestration: Practical knowledge of Kubernetes (CRDs, operators, networking), Docker, Helm, and GitOps.
Networking & Security: Deep understanding of TCP/IP, HTTP/2, gRPC, TLS/mTLS, network policies, microsegmentation, and zero-trust security.
Observability: Experience with distributed tracing, metrics (Prometheus/Grafana), log aggregation, SLI/SLO monitoring.
Command Line: Advanced bash scripting, awk/sed usage, packet analysis (tcpdump/Wireshark), and system troubleshooting.

Responsibilities

Oversee load balancers, Global Server Load Balancing (GSLB) equipment, Content Delivery Network (CDN) platforms, and troubleshoot client/server issues.
Handle proactive and reactive outages, work with vendors, and take ownership of network incidents, escalations, and root cause analysis.
Lead backbone network design and architecture for on-premises and public cloud migration, and build hybrid connectivity solutions.
Work with business unit leadership, product managers, and customers to develop project objectives, timelines, and feature requirements.
Support network system availability, manage network capacity, and ensure compliance with Information Security standards.
Deploy equipment, manage SSL certificate hosting and renewal, and build infrastructure for data centers and cloud environments.
Implement and continually improve operational procedures, systems, and network engineering best practices.
Offer on-call support, monitor infrastructure and hosted services, and troubleshoot complex issues.
Manage and influence global teams, provide guidance and support, and mentor team members in areas of expertise.
Communicate incident impacts, risks, and mitigation plans to executives, document incident information, and create network engineering documentation and best practices.

Benefits

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.
To learn more about our benefits please visit https://www.paypalbenefits.com.

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