Sr System Engineer

EQ Holdings Careers•City of Industry, CA

2d•$75,000 - $150,000•Hybrid

About The Position

Equus provides computer hardware, software, and related services to ISVs, OEMs, ODMs, and other computing technology companies, both directly and through channels. The company also supplies computer resellers with configurable servers for sale to enterprises and SMB’s for on-premises use. Equus is one of the longest-standing and leading white-box systems and solutions integrators. Over the last 32 years, we have delivered more than 3.5 million custom-configured computers throughout the world. The Senior System Engineer plays a critical role in the design, development, and qualification of customer solutions. This position is responsible for developing and validating solutions, including component selection, system qualification, OS and driver configuration, work instruction creation, and automated test development to support the productization of solutions within the manufacturing environment. This role requires a strong understanding of computing technologies and hands-on system-building experience, with a focus on engineering processes, qualification techniques, quality workmanship, and effective project management and execution. Additionally, the Senior System Engineer leads efforts in tool and process development, component qualification, engineering change management, and design for manufacturability (DFM). The role requires close collaboration with internal cross-functional teams, customers, vendors, and suppliers to ensure that critical quality requirements are addressed throughout the development process. The Senior System Engineer also provides ongoing support to the manufacturing environment and related departments to ensure successful deployment and production readiness.

Requirements

This position requires on-site presence, and candidates must be located near City of Industry, CA. Flexible remote work may be available during the week.
Bachelor’s degree in computer science, engineering, or a related field, or an equivalent combination of education and practical experience.
5 to 8+ years of relevant professional experience working with computer hardware, computing solutions, and related technology components.
IT or Technical Computing certifications such as CompTIA A+, Cloud+, Security+, Microsoft, Linux+, or equivalent; experience with contract PC manufacturing or cellular work environments preferred.
Strong understanding of computer components, functions, applications, final assembly, service procedures, packaging, and testing, along with a basic understanding of computing design considerations and environmental qualification processes.
Ability to read, interpret, and understand engineering drawings, specifications, component datasheets, and technical manuals; basic understanding of electronics is a plus.
Strong working knowledge of Windows, Linux, networking, data storage, rack components and assembly, and proficiency in software applications such as Microsoft Excel, Word, and Outlook.
Proficient in using test facilities and equipment to collect and analyze data for product qualification.
Experience implementing and enhancing engineering tools, process improvements, and automation capabilities to reduce time-to-market and development costs.
Demonstrated problem-solving and analytical reasoning skills, including interpreting customer-reported issues and troubleshooting root causes.
Strong written and verbal communication skills with the ability to work independently and collaborate effectively with non-engineering teams.
Proven ability to lead and support process improvement initiatives and cross-departmental activities aimed at improving time-to-market and operational efficiency.
Ability to manage multiple competing priorities while meeting deadlines and maintaining high standards of quality.
Strong practical problem-solving skills with the ability to handle diverse and non-standardized situations.
Highly organized, detail-oriented, self-motivated, and capable of managing tasks with minimal supervision.
Commitment to ongoing professional development and learning.
Familiarity with lean manufacturing principles, Six Sigma methodologies, and other manufacturing process improvement techniques.

Responsibilities

Serve as the primary lead in advancing all activities related to customer solution development, including methods for design characterization, trade-off analysis, quality processes, and work instruction creation.
Participate in eliciting customer solution requirements from stakeholders; analyze and document requirements for testability, traceability, and completeness.
Design and implement product solutions utilizing COTS-based components, including component selection, integration, qualification, performance characterization, environmental assessment, and manufacturability evaluation.
Define methods and mechanisms to objectively qualify all configurations against product requirements and stakeholder needs, ensuring an efficient and thorough hand-off to Manufacturing teams.
Owns planning activities including milestone development, risk assessment, project estimation, and on-time execution ownership.
Develop supporting documentation, summarize verification and validation results, analyze and interpret test data, record pass/fail outcomes, and justify conclusions in compliance with product requirements.
Follow the engineering change management process to plan, communicate, and implement changes to customer products and the manufacturing environment.
Oversee and perform component selection, analysis, integration, qualification, performance testing, environmental qualification, and manufacturability assessments.
Provide escalated technical support to customers for performance evaluation, system stability, and lifecycle management issues.
Drive excellence through benchmarking and best practices.
Follow and enhance development processes, work procedures, and work instructions that align with ISO 9001.
Install and configure operating systems, firmware, software applications, and system components for troubleshooting, verification, validation, and qualification activities.
Proactively identify and overcome limitations and risks through experimentation, investigation, and research to ensure the successful implementation and management of customer solutions.
Assist and support manufacturing improvements such as cell layout optimization, pilot training programs, and additional workforce training to enhance the production embodiment of solutions.
Demonstrate commitment to core values by acting and behaving in a manner consistent with the company core values; Customer Success, Embrace Innovation, Collaboration, Owners Impacting Growth, and Do the Right Thing.