Sr Supv Quality Assurance
About The Position
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com Job Function: Quality Job Sub Function: Quality Assurance Job Category: People Leader All Job Posting Locations: Jacksonville, Florida, United States of America Job Description: The Sr QA Supervisor coordinates and supervises technical support staff, taking responsibility for development of team members. They utilize Quality Engineering tools and practices to effectively and efficiently manage the non-conformance process and ensure key metrics are met. They apply Quality Engineering principles and problem-solving skills to enhance and sustain products and processes aligned with the overall Quality and Business vision. Furthermore, they employ risk management strategies to prevent unforeseen failure modes and enhance process capability. This individual plays a key role in supporting base business processes. This position will support areas that manage approximately 30-40% of the total non-conformance volume and/or manufacturing platforms with a larger scope (e.g. 6-15 manufacturing lines).
Requirements
- A minimum of a Bachelor’s Degree is required, preferably in Engineering, Computer Science or a related technical field.
- A minimum of 4 years of experience in a regulated environment is required.
- Knowledge and understanding of FDA/ISO requirements
- Problem solving skills to resolve finer points within broad guidelines and demonstrate significant initiative and judgment
- Able to escalate and communicate complicate issues to management
- Knowledge of SAP and EtQ Instinct
- Proficient in Microsoft excel, PowerPoint
Nice To Haves
- Experience in Quality Auditing and notified body inspections
- Experience in Quality Operations
- Experience with training or coaching others
- Quality Engineer certification (CQE)
Responsibilities
- Responsible for 3-6 direct reports
- Coordinates and directs work of Quality Engineers, reviews work quality and quantity
- Conduct investigation, bounding, documentation, review and approval of non-conformances, CAPAs and customer complaints. Escalation of quality issues as appropriate.
- Attend daily value stream meeting with internal partners and ensure support of OPP
- Lead daily QA Huddle
- Ensure NC timeliness metrics are met for value stream
- Trains employees
- Conducts performance reviews
Benefits
- Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- This position is eligible to participate in the Company’s long-term incentive program.
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
