Sr. Strategic Partnership Account Manager (Remote)

Rula•Los Angeles, CA

3d•Remote

About The Position

We’re hiring a Sr. Strategic Partnership Account Manager to own and grow our most strategic employer partnerships. This role is focused exclusively on Tier 1 accounts, where success requires a high level of strategic thinking, stakeholder management, and cross-functional coordination. You will lead account strategy, manage complex employer relationships, and design tailored engagement approaches that drive sustained employee utilization over time. You’ll work closely with senior leadership while owning the day-to-day strategy and execution required to make these partnerships successful. You’ll operate as the commercial owner of your accounts, responsible for deepening engagement, expanding partnership scope, and ensuring each employer relationship delivers meaningful, measurable impact.

Requirements

7+ years of experience in B2B account management, customer success, or partnership management, with a strong track record of owning strategic or enterprise accounts
5+ years owning performance-based metrics tied to account growth, retention, or utilization
4+ years managing enterprise clients (3,000+ employees) with multiple stakeholders
Experience leading strategic planning, executive business reviews, or long-term account strategy conversations
Demonstrated ability to manage complex stakeholder environments and drive alignment across multiple decision-makers

Nice To Haves

Experience in healthcare, digital health, or working with employers, health plans, or brokers
Experience working in high-growth start up environments where structure and process are still evolving
Experience managing high-visibility or highly strategic accounts
Experience influencing senior stakeholders, including executive-level partners
Strong analytical skills and experience using CRM or data tools to guide strategy
Experience mentoring or supporting more junior team members

Responsibilities

Own and grow our most strategic employer partnerships
Lead account strategy
Manage complex employer relationships
Design tailored engagement approaches that drive sustained employee utilization over time
Own the day-to-day strategy and execution required to make these partnerships successful
Deepen engagement, expand partnership scope, and ensure each employer relationship delivers meaningful, measurable impact

Benefits

100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Support for your mental and physical health
New hire home office stipend: Set up your workspace for success
Quarterly department stipend: Fun team-building activities or in-person gatherings
Wellness events and lunch & learns: Explore a variety of engaging topics
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all