Sr Staff Outbound Product Manager - D&A

ServiceNowSanta Clara, CA
10dHybrid

About The Position

We seek an experienced Outbound Product Management lead for our Data and Analytics Product Ecosystem to define our product vision and manage relationships with our expanding set of technology partners. You will co-define and execute our product strategy with these partners to establish ServiceNow as a leader in the Data and Analytics marketplace. You will be responsible for setting the vision and partner product strategy that combines ServiceNow's product portfolio with partner solutions, in collaboration with inbound and outbound product managers across individual product areas. You'll execute this strategy by working cross-functionally with product management, engineering, product marketing, business development, corporate development, and field sales to drive value for ServiceNow, our customers, and our partners. This is a unique opportunity to shape product strategy across a broad ecosystem of partners while going deep with a select set where we can form strategic relationships.

Requirements

  • Experience leveraging or integrating AI into work processes, decision-making, or problem-solving—including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
  • 12+ years of experience in enterprise high-tech software with 4+ years in enterprise Data Platforms (Databricks, Snowflake, BigQuery, Cloudera, etc.), Data Integration, or Data Analytics technology as a product manager, product strategy lead, or solution consultant
  • Domain expertise with deep understanding of data platforms like Snowflake, Databricks, Azure Fabric, Amazon Redshift, BigQuery, or Cloudera (strong plus)
  • Knowledge of ServiceNow platform, current applications portfolio, and the associated competitive and partner landscape (plus)
  • Knowledge of the broad IT technology landscape and experience executing based on industry trends, competitive landscape, and whitespace opportunities
  • Highly collaborative with ability to manage, influence, and drive change cross-functionally. Exhibit drive, hunger, and humility, be a driver, not a passenger
  • Creative and ready to roll up your sleeves to get things done by building relationships, demonstrating value, and sharing expertise
  • Detail-oriented, know the details and own the outcomes
  • Ability to paint a compelling vision that inspires teams and senior stakeholders
  • Excellent written and verbal communication skills with a bias for crisp narratives through documents, presentations, and emails

Responsibilities

  • Establish deep relationships with technology partners in the Data and Analytics ecosystem.
  • Evangelize and drive the partner integration and solution strategy with a select set of high priority technology partners to maximize the value of our Data and Analytics technology ecosystem with a focus to grow and scale the business.
  • Co-Create blueprints and definitions for joint solutions with ServiceNow inbound product management and engineering.
  • Creatively define solutions and integrations with partners that would maximize value of ServiceNow and Partner solutions for customers, while preserving and enhancing competitive differentiation for ServiceNow.
  • Be a strong communicator, presenter and evangelize our product vision and joint solution strategy with our key strategic technology partners and steer/drive partners towards ServiceNow recommended frameworks.
  • Partner with our global field organization to maximize NNACV and CACV by creating solution assets and drive outbound awareness for joint solutions with the help of product marketing of these partner-influenced or dependent solutions. Drive field engagement through joint customer conversations, solution ideation and validation.
  • In partnership with product leadership, create recommendations for deeper strategic engagements with select partners, including, but not limited to strategic investments, inbound or outbound OEM relationships and M&A. Be able to co-create a strong analytical business case with the what, the why and the how for joint investment where necessary to drive incremental outcomes.
  • Track the competitive landscape and industry trends and adjust our technology partnership strategy across our portfolio as necessary, to maintain and maximize our differentiation.

Benefits

  • equity
  • variable/incentive compensation
  • health plans, including flexible spending accounts
  • a 401(k) Plan with company match
  • ESPP
  • matching donations
  • a flexible time away plan
  • family leave programs
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