Sr. Outbound Product Manager, Workforce Management

Workday • Pleasanton, CA

1d • Hybrid

About The Position

Join the product team for two of Workday’s newest products: Workday Scheduling and Labor Optimization! Our team is looking for a senior product manager to help us build the most advanced and engaging workforce management solution in the market. You’ll use cutting edge technology to redefine how our customers schedule and engage with frontline workers in a world where the very definition of “work” is evolving rapidly. Our Scheduling and Labor Optimization Product Management team is growing, and we are seeking a Senior Product Manager with a passion for Scheduling, solving problems, and driving product growth. We are looking for a motivated problem-solver and strong collaborator that is passionate about solving Workforce Management specific business problems. Our Product Management team works closely together and with our peers in Development, Automation, Quality Assurance across the suite of HCM and Workforce Management products that Workday offers. As a Senior Product Manager on the Scheduling and Labor Optimization team at Workday, you will be the subject matter expert driving the vision, strategy, and execution of our Scheduling solutions. You will be at the heart of translating complex global Scheduling policies, regulatory requirements, and customer needs into a world-class product experience. You will collaborate closely with customers, partners, and internal development teams to design and deliver innovative features that simplify leave administration, ensure compliance, and enhance the employee experience. Your primary responsibility will be to own the product backlog, define user stories, and guide agile teams to build solutions that solve the most critical Scheduling challenges for our global customer base. This role is perfect for a professional who is passionate about solving complex Workforce Management problems and wants to shape the future of Scheduling technology.

Requirements

• 8+ years of experience in Product Management or as a Functional Consultant specifically within the Workforce Management (WFM) ecosystem.
• 5+ years experience as an industry expert, ideally coming from a background at a major global WFM provider or leading a large-scale implementation of enterprise-tier labor solutions.
• Deep understanding of the underlying logic of labor forecasting, automated shift-matching, and multi-layered compliance engines.
• Experience with designing or building workforce management software
• Track record in managing product lifecycle: defining business problems, researching customer needs, prototyping and testing new solutions, working with design and engineering teams, and prioritizing an Agile development backlog.
• High ownership, curiosity, and drive to meet customers’ needs
• Excellent analytical abilities, including exploration, measurement, and monitoring
• Track record of working independently, and resolving ambiguity
• Strong Active Listening Skills
• A collaborative approach, seeking common ground to meet organizational goals

Responsibilities

• Own the product backlog
• Define user stories
• Guide agile teams to build solutions that solve the most critical Scheduling challenges for our global customer base

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed