Geico Insurance-posted 3 months ago
$115,000 - $300,000/Yr
Full-time • Senior
Remote • Chevy Chase, MD
5,001-10,000 employees
Insurance Carriers and Related Activities

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is seeking an experienced Senior Staff Engineering Manager in our Service Engineering- Policy Management Services organization with a passion for building high performance, low-latency platforms, and applications. You will build and manage a team of engineers with a deep focus on delivering robust experience improvements and system along with enterprise-wide products to operate in a highly performant and efficient way. You will help drive our insurance business transformation as we redefine experiences for our customers.

  • Work with your Director to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, and deliver projects on time
  • Identify and raise appropriate project risks, in addition to presenting detailed and implementable solutions or alternatives
  • In partnership with Product Management, develop roadmaps and strategy, including identifying and reporting on OKRs and KPIs for your team and services delivered.
  • Report on your team's progress for project and other key metrics, in addition to presenting detailed and implementable ideas for areas to further improve or influence product or project delivery
  • Understand how requirements and design choices may impact systems across multiple areas, influencing and aligning direction across the organization.
  • Initiate and support performance evaluation of team members
  • Cultivate a culture that motivates all levels of performers to higher levels of achievement
  • Build and maintain relationships with your team members to support an environment of trust
  • Cultivate a culture of motivation and achievement, building and maintaining trustful relationships with team members
  • Address technical or analytical skill gaps, challenging team members to share knowledge and learn new technologies
  • Contribute as a hands-on technical leader to the architecture, system design and implementation of services including UI/UX, Experience layers including technologies like Angular, React and Flutter, API and microservice development, storage/persistence implementations, messaging and a variety of other technical areas.
  • Stay up to date with current software engineering best practices and help drive AI enablement and technology in your teams
  • Identify where technical or analytical skill gaps put future team deliverables at risk and craft a plan to remediate, consistently challenge team members to share knowledge and learn new technologies
  • Proficiently execute difficult conversations on development and performance
  • Craft and deliver persuasive arguments to drive projects for process improvement, cost leadership, and customer experience enhancement
  • Manage up to leadership and provide feedback when necessary
  • Mindset of efficiency and utilization improvements
  • Contribute significantly to the team planning process, including surfacing team's proposals
  • Ability to construct roadmaps, manage and translate projects into deliverables, adjust priorities, and be able to understand and adjust the team capacity as needed
  • Fluency with C#/.NET, HTML-5, JavaScript/TypeScript, Angular/React, XML, JSON, RESTful Web Services, and Event Driven Architectures, experience with Flutter is a bonus
  • Fluency with at least one additional modern language such as Java, Python or GO and experience with open-source software is a big plus
  • Ability to be hands-on developing software at least 10-20% of the time
  • Strong knowledge of system design, architecture and full lifecycle of design, implementation and productionizing of core Services and APIs.
  • Passionate for all things testing (unit, integration, functional, performance, etc.)
  • Implemented RESTful and GRPC services, event driven architectures, microservices, high-volume and resilient messaging technologies and optimal storage/persistence approaches.
  • Knowledge of cloud computing technologies and concepts (SaaS, PaaS, IaaS, etc.)
  • Knowledge of Cloud platforms (AWS, GCP, Azure etc.)
  • Experience with application monitoring tools and performance assessments
  • Understanding of SQL, and NoSQL databases, including stateful services management and storage
  • Ability to construct, interpret, and apply metrics for decision-making, prioritization, and progress visibility
  • Strong site reliability engineering principles
  • Strong passion for technology and engineering excellence
  • Exceptional leadership and communication skills
  • Effective negotiation abilities
  • Adaptability and capacity for learning technical concepts quickly
  • Commitment to fostering a culture of trust, accountability, and continuous improvement
  • Strategic thinking and the ability to drive projects for positive change
  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
  • Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
  • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
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