Sr Specialist Site Reliability Engineer

Waystar • Atlanta, GA

61d

About The Position

We are seeking a highly skilled and proactive Senior Specialist, Site Reliability Engineering (SRE) to help drive reliability, scalability, and performance across our critical platforms. This role is ideal for a senior-level engineer who combines deep technical expertise with a passion for automation, observability, and operational excellence. As a Senior Specialist, you'll work on complex reliability challenges, lead technical initiatives, and collaborate across engineering, product, and infrastructure teams to ensure our systems are resilient and efficient.

Requirements

• 7+ years of experience in SRE, DevOps, or infrastructure engineering.
• Deep expertise in cloud platforms (AWS, GCP, or Azure), container orchestration (Kubernetes), and infrastructure-as-code (Terraform, CloudFormation).
• Strong proficiency in observability tools (e.g., Prometheus, Grafana, Splunk) and CI/CD pipelines.
• Proven track record of solving complex reliability challenges in distributed systems.
• Excellent communication and collaboration skills.
• Experience in Python, Powershell, or other similar languages
• Active use of artificial intelligence (AI) tools and techniques to enhance performance, drive innovation, and improve decision-making across business functions
• Ability to leverage AI tools and platforms to streamline workflows, improve decision-making, and drive innovation
• Curiosity and adaptability in exploring emerging AI technologies, with a mindset for continuous learning and experimentation

Nice To Haves

• Experience in regulated or high-availability environments (e.g., financial services, healthcare).
• Familiarity with chaos engineering, performance tuning, and capacity planning.
• Background in software development with strong coding skills (e.g., Python, Go, Bash).

Responsibilities

• Reliability Engineering
• Architect and implement solutions to improve system reliability, scalability, and performance.
• Define and manage SLIs/SLOs and error budgets across services.
• Lead efforts to automate operational tasks and improve system observability.
• Incident Management & Root Cause Analysis
• Serve as a technical lead during major incidents and drive resolution.
• Conduct deep root cause analyses and implement long-term fixes.
• Champion blameless postmortems and continuous improvement.
• Technical Leadership
• Lead cross-functional reliability initiatives and mentor junior engineers.
• Influence system design and architecture to embed reliability from the ground up.
• Collaborate with software engineers to optimize deployment pipelines and infrastructure.
• Monitoring & Tooling
• Enhance observability through metrics, logging, and tracing.
• Develop and maintain dashboards, alerts, and automated recovery systems.

Benefits

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees