About The Position

This role supports effective management of a real estate portfolio by overseeing lease operations and compliance activities. It involves managing landlord relationships, interpreting complex lease agreements, and resolving escalated disputes. The role serves as a subject matter expert for lease compliance across commercial and retail properties. Success is measured by maintaining accurate lease data, ensuring compliance, and facilitating favorable lease negotiations. The work impacts organizational real estate strategy and supports operational efficiency for enterprise properties.

Requirements

  • High School Diploma/GED (Required)
  • 4-7 years - Specific wireless/telecommunications experience related to property management, real estate or lease operations managing a large portfolio of locations.
  • 4-7 years - Comprehensive understanding of lease contracts and ability to interpret complex lease language and enforce lease rights working, with Legal and auditors and facilities on property management and lease administration issues.
  • Communication (Required)
  • Cross Functional Relationships (Required)
  • Analysis Strong analytical skills with experience defining reporting requirements and monitoring metrics (Required)
  • Microsoft Office Microsoft Project, Office, and Visio (Required)
  • Organization (Required)

Responsibilities

  • Develop and maintain portfolio strategies and plans of record to guide enterprise property management
  • Manage lease operations including landlord relationships, lease interpretation, and dispute resolution to ensure compliance
  • Analyze market leasing trends and financial data to support lease renewals and negotiation of favorable terms
  • Coordinate with internal and external stakeholders to track project updates and support real estate initiatives
  • Maintain lease documentation quality assurance and process completeness for new locations and renewals
  • Also responsible for other duties/projects as assigned by business management as needed

Benefits

  • Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
  • Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
  • Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
  • Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.
  • medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
  • eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
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