Sr Specialist-Communications

FedEx•Memphis, TN

43d

About The Position

Develop and implement internal and/or external communications strategies that increase brand awareness among multiple audiences as well as employee engagement.

Requirements

Bachelor's Degree or equivalent work experience in Communications, Public Relations, Marketing, Journalism, English or related field plus three (3) years' agency/in house public relations or communications experience; experience in a corporate environment preferred
Communications planning and communications project management experience
Excellent organizational, creative and human relations skills
Proven communicator with excellent written and verbal communication skills
Comprehensive knowledge of Microsoft
Ability to maintain a high degree of confidentiality and discretion
Ability to work independently and as a team member

Nice To Haves

Relationship management experience with external agencies, vendors, clients or business partners preferred
Working knowledge of intranet and major social media platforms (e.g. Facebook, Twitter, Instagram, etc.) preferred
Depending on internal or external communications focus, other knowledge, skills and experience may be required

Responsibilities

Compose, adapt, and share multiple internal and external-facing narratives; influence executive tone of voice in written and oral communications across internal and external channels
Present communications plans, execute strategies and tactics and report performance results to senior level leadership and other departments
Research and identify communications opportunities and determine appropriate strategies and solutions
Consult with subject matter experts (SMEs) across the company to identify key messages and align communications plans with various initiatives
Proofread, edit and ensure communications are approved at all levels prior to execution
Identify and track communications success metrics and program performance measures to evaluate program effectiveness and to integrate into future initiatives
Provide support for issues in crisis communications; respond to media inquiries
Assist with developing public relations strategy and planning, and provide strategic communications counsel
Comply with all applicable laws/regulations, as well as company policies/procedures
Perform other duties as required