Sr. Solutions Engineer

Narvar

4d • Remote

About The Position

Narvar is growing! We are hiring a Sr. Solutions Engineer who will be pivotal in driving our fiscal year's objectives, deploying your expertise to amplify our team's impact across multiple verticals. You will be at the forefront, fostering relationships with Account Executives and Customer Success teams to ensure cohesive delivery and exceptional client experiences.

Requirements

• A proven track record of over 5+ years in solution engineering, pre-sales, or similar technical roles within the software industry.
• In-depth knowledge of SaaS, platform migrations, data migrations, API frameworks, and web technologies.
• Proficiency in iPaaS frameworks, e-commerce (Salesforce, Shopify, etc), Customer Service (Salesforce, Zendesk, etc), OMS, PIM, Jira, ERP, CRM, WMS, and other pertinent technologies.
• Excellent communication and presentation skills.
• Adept at managing deliverables across various cross-functional teams, demonstrating an ability to interact effectively at all organizational levels.
• Curiosity and a lifelong learner mindset, with hands-on experience in product demonstration environments and continuous skill enhancement.

Nice To Haves

• Strong background in retail, e-commerce, logistics, CX, and distribution sectors, with a strategic approach to client engagement and solution architecture a plus.

Responsibilities

• Drive the technical discovery process, delivering insightful presentations and articulating product value through tailored demonstrations.
• Develop comprehensive solutions that meet business and technical needs while contributing to Narvar's strategic growth.
• Craft and maintain critical customer artifacts, including architecture documents, workflow diagrams, and integration plans, to ensure clarity and alignment with our solutions.
• Help answer RFI/RFP responses, security questionnaires, and the construction of SOWs, focusing on accurate implementation estimates and fostering technical trust.
• Guide customer conversations, focusing on technical insights to address questions and underline our leadership in post-purchase innovation.
• Facilitate discussions on data governance, emphasizing the strategic use of order and inventory data to amplify customer value.
• Stay ahead of industry trends and maintain expertise in product knowledge through competitive intelligence, industry events, and customer analysis.
• Actively participating in solution engineering community groups, and committing to continuous personal and professional development is a plus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed