Sr. Solutions Engineer

vCluster Labs • New York City, NY

14h • Remote

About The Position

As vCluster Labs’ Sr. Solutions Engineer , you aren’t just selling software; we are defining a category. In this role, you will be the technical architect of the sales cycle, tasked with identifying, navigating, and solving complex challenges for the world's leading organizations. You will be selling a technical platform that solves critical problems for Engineering, DevOps, Security, and Data leaders. As a Sr. Solutions Engineer, your role will include: Strategic Technical Leadership: Lead technical sales engagements and own the "Technical Win." Partner with Account Executives to craft tailored solutions that address customer needs and challenges in Kubernetes environment. POC Execution: Manage the technical lifecycle from discovery to proof of concept (POC) implementation. You will be responsible for demonstrating Loft Labs' products (vCluster Pro, DevPod Pro) and addressing customer queries. Value Engineering: Move beyond feature/function selling; articulate a clear "Business Value Assessment" (BVA) that ties our technical capabilities to the customer's top-line revenue or bottom-line efficiency. Multi-Threaded Engagement: Navigate complex organizations to build consensus across technical champions (Dev/Ops/Security practitioners) and executive economic buyers (CTO, CIO, CISO). Lifecycle Continuity: Assist in transitioning newly acquired accounts to the Customer Success team to ensure a smooth handover. You will act as a best practice and technical advisor throughout the customer journey. Methodical Qualification: Understand and qualify opportunities partnering with Account Executives following the MEDDPICC or Command of the Message frameworks.

Requirements

• 7+ years of experience in a technical role, with at least 3+ years specifically in solutions engineering or sales engineering.
• "technically fluent" and can hold your ground in a conversation with a VP of Engineering or a Chief Architect about their tech stack, workflow, and pain points.
• strong understanding of Kubernetes, containerization, and cloud-native technologies.
• live and breathe sales methodology. You can clearly explain how you use MEDDPICC/MEDDIC to qualify deals and de-risk your pipeline.
• Experience working in a high-growth environment (Series B to IPO phase). You are comfortable with ambiguity and are willing to build the playbook, not just read it.
• Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.

Nice To Haves

• A proven track record of selling complex SaaS/PaaS solutions. Experience in DevOps, Infrastructure, Data, Observability, or Cybersecurity is highly preferred.
• Relevant certifications such as CKA (Certified Kubernetes Administrator) or CKAD (Certified Kubernetes Application Developer). Experience with virtual Kubernetes clusters and multi-tenancy solutions.
• You have been at an early-stage organization where you function autonomously and strive towards building something great.
• Contributions to open-source projects, particularly in the Kubernetes ecosystem.

Responsibilities

• Lead technical sales engagements and own the "Technical Win."
• Partner with Account Executives to craft tailored solutions that address customer needs and challenges in Kubernetes environment.
• Manage the technical lifecycle from discovery to proof of concept (POC) implementation.
• Demonstrate Loft Labs' products (vCluster Pro, DevPod Pro) and addressing customer queries.
• Articulate a clear "Business Value Assessment" (BVA) that ties our technical capabilities to the customer's top-line revenue or bottom-line efficiency.
• Navigate complex organizations to build consensus across technical champions (Dev/Ops/Security practitioners) and executive economic buyers (CTO, CIO, CISO).
• Assist in transitioning newly acquired accounts to the Customer Success team to ensure a smooth handover.
• Act as a best practice and technical advisor throughout the customer journey.
• Understand and qualify opportunities partnering with Account Executives following the MEDDPICC or Command of the Message frameworks.

Benefits

• Competitive Salary : We offer a competitive compensation package, including equity.
• Platinum-Level Insurance : Health, dental, vision, and life Insurance, including plans for you and eligible dependents (benefits vary depending on country).
• Flexible Working Schedule: You have a doctor’s appointment or need to head to the supermarket to get groceries at 2pm? We won’t have an issue with that. To us, results matter more than clocking in and out at the same time every day.
• Workplace Flexibility: We’re very flexible about where you work. We know things can change in life and we’re happy to adjust the work environment for you along the way.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed