Sr. Solution Management Consultant
About The Position
The Digital Solutions and Operational Intelligence team DSOI is seeking a Solution Management Sr. Consultant to support and enhance Risk Business Intelligence and Analytics Technology platforms. This role partners closely with a Product Owner to gather requirements define solutions coordinate release activities and support the global adoption of Risk BI and A tools. The Sr. Consultant will work with Global and Regional Risk teams Technology BI and A Client Services and Change Management to deliver platform improvements data insights and operational enhancements. The ideal candidate is analytical organized and effective at working across multiple workstreams. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Requirements
- 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Nice To Haves
- 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
- Technical engineering experience with query languages (e.g., SQL, Hive) and visualization software (e.g., Tableau)
- Experience working with program management tools (e.g., JIRA)
- Demonstrated experience working on cross-functional business intelligence initiatives
- Excellent written, oral, and presentation skills, including the ability to synthesize complex and technical information into clear recommendations and courses of actions
- Demonstrable analytical and problem-solving skills
- Enjoys asking the next question and searching for deeper knowledge about everything
- A team player and collaborator, works well with a diverse group of individuals in a matrixed environment
- Visa experience or knowledge of payments or client service industries is desirable
- Demonstrated experience leading projects as a scrum master or product owner
Responsibilities
- Product and Solution Support
- Risk and Data Analysis
- Exceptions and Governance Support
- Stakeholder Coordination and Process Improvement
Benefits
- Medical
- Dental
- Vision
- 401 (k)
- FSA/HSA
- Life Insurance
- Paid Time Off
- Wellness Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
