Pendo-posted 5 days ago
$125,000 - $140,000/Yr
Full-time • Mid Level
Hybrid • Raleigh, NC
501-1,000 employees

Pendo’s Integrations team enables our customers to become truly product-led by deeply embedding Pendo data into the rest of their technology stack. We build and maintain the backend systems that power key integrations with external applications and services — helping customers unlock the value of product insights across their broader workflows. The Integrations team is looking for a Senior Back End Engineer to join us in building the systems that bring Pendo’s insights into the tools our customers use every day.

  • Architect, design, and deliver large-scale backend services that power Pendo’s integrations with third-party systems such as Salesforce, Slack, Segment, and other enterprise tools.
  • Build and optimize distributed, event-driven data pipelines that reliably process and sync high volumes of behavioral and product analytics data.
  • Lead complex technical initiatives from discovery through design, implementation, testing, and production rollout.
  • Design, implement, and harden public- and private-facing APIs with a focus on performance, correctness, and maintainability.
  • Use AI-powered tools and workflows (LLMs, code assistants, automation frameworks) to enhance developer productivity and streamline how we design, build, and maintain integrations.
  • Collaborate cross-functionally with product, design, infrastructure, and partner teams to translate customer and business needs into elegant technical solutions.
  • Mentor and uplevel engineering peers , contribute to design reviews, and promote best practices in coding, reliability, testing, observability, and performance.
  • Drive operational excellence through robust monitoring, alerting, and continuous improvement of availability, throughput, and cost efficiency.
  • Contribute to technical strategy , architectural decisions, and long-term roadmaps for Pendo’s integration platform.
  • 5+ years of professional backend engineering experience , ideally in distributed systems, web applications, data-intensive products, or integration platforms.
  • Strong proficiency in a compiled backend language (e.g., Go, Java, Python, C++ ) and experience designing scalable services or APIs.
  • Experience building and operating high-throughput pipelines, microservices, or event-driven architectures .
  • Experience with cloud platforms (AWS/GCP) , containerization (Docker, Kubernetes), and relational or NoSQL databases.
  • Strong understanding of performance optimization, resiliency patterns, and scalable system design .
  • Experience writing and maintaining unit, integration, and end-to-end tests .
  • Strong communication, collaboration, and technical leadership skills.
  • BS+ in Computer Science or equivalent experience.
  • Familiarity with integrating external APIs, authentication models, and partner platforms is a plus.
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