Sr. Software Development Manager

Amazon•San Francisco, CA

About The Position

We are looking for an engineering leader to lead our Payments team, the financial backbone powering every transaction on Twitch. You will own the products, experiences, and platforms that enable 7+ million creators to monetize their passion while architecting Twitch's next generation of payment systems. This is a high-impact role at the intersection of technology and creator economy. You will create user-friendly purchase experiences for viewers and creators while developing innovative payment solutions that power Twitch's global ecosystem. You will tackle complex technical challenges including orchestrating payments for millions of global users, integrating with multiple third-party payment vendors, ensuring system resilience at massive scale, and maintaining sub-second response times worldwide. Your decisions directly influence Twitch's revenue and user satisfaction. What also makes this role exciting is the breadth of collaboration. Payments sits at the center of nearly every monetization product offering at Twitch. This gives you visibility across the organization and the opportunity to shape monetization strategy alongside product, data science, fraud prevention, compliance, finance, and creator experience teams. You will drive meaningful impact to Twitch's business and revenue growth while learning and growing in the exciting world of digital payments.

Requirements

3+ years of engineering team management experience
5+ years of experience in software development
Experience with web services, cloud infrastructure, and system design at scale
Proven ability to attract, hire, and retain top engineering talent
Willingness to accept feedback from teammates and foster a culture of continuous improvement
Track record of leading teams to design, implement, and operate consumer-facing applications with high reliability requirements
Experience using Agile development methodologies to deliver iteratively and respond to changing needs
Experience as a Senior Engineer designing, implementing, and operating distributed applications in production environments

Nice To Haves

Familiarity with payment systems, financial infrastructure, or e-commerce platforms
Experience with Twitch, either as a viewer or creator (or both!)

Responsibilities

Lead a team of engineers to design, build, and operate full-stack web applications that process millions of transactions daily
Establish a clear vision for your team and generate urgency to deliver exceptional experiences for our creators and viewers
Keep your people development radar always on; articulate behaviors and impacts that accelerate careers and build world-class engineering talent
Quickly dissect the nuances of complex trade-offs, making conscious architectural and product choices while overcoming technical and organizational challenges
Constructively parse, ingest, challenge, and reframe proposals and plans to drive better outcomes
Adjust gracefully to changing priorities while maintaining team energy, focus, and delivery momentum