Sr. Software Development Manager (Voice)

Bandwidth•Raleigh, NC

13d

About The Position

Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband Our leaders are passionate about empowering their teams to create exceptional software by championing best practices and strong principles. They cultivate dynamic environments where individuals can truly thrive, take creative risks, and grow. Attract and retain top talent who are excited to make an impact. Inspire and mentor engineers through meaningful 1:1s, constructive feedback, and expert guidance that fuels technical growth and career progression. Drive the culture that makes Bandwidth a magnet for software engineers who want to do their best work every day working closely with other great Bandmates. Own your impact end-to-end — from guiding innovative design and driving development excellence to ensuring smooth operations and proactive monitoring in production. Collaborate globally with diverse teams across different states, countries, and time zones, broadening your horizons and enriching your experience. Join us to be part of a vibrant community where your ideas matter, your skills grow, and your work shapes the future. Are you excited about the position and its responsibilities, even if you’re not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.

Requirements

5+ years of people management experience within an Agile environment
A proven track record leading multiple teams (or a large, cross-functional team) that design, build, operate, and support the software they write
Experience driving technical and organizational strategy, including partnering with product and architecture leaders to shape roadmaps and strategy.
The ability to mentor and develop other managers and senior engineers, promoting a culture of ownership, learning, and continuous improvement
A demonstrated ability to balance short-term priorities with long-term technical and business goals
Exceptional communication and leadership skills, with the influence and empathy needed to align teams around shared objectives

Nice To Haves

You have experience scaling engineering organizations — growing teams, maturing processes, and evolving technology as the company expands
You’ve led teams delivering large-scale, high-traffic systems or mission-critical services
Experience with modern distributed system architectures, cloud technologies, and building reliable, observable platforms
You’ve contributed to or led initiatives around technical excellence, operational maturity, or incident response improvements

Responsibilities

Attract and retain top talent who are excited to make an impact.
Inspire and mentor engineers through meaningful 1:1s, constructive feedback, and expert guidance that fuels technical growth and career progression.
Drive the culture that makes Bandwidth a magnet for software engineers who want to do their best work every day working closely with other great Bandmates.
Own your impact end-to-end — from guiding innovative design and driving development excellence to ensuring smooth operations and proactive monitoring in production.
Collaborate globally with diverse teams across different states, countries, and time zones, broadening your horizons and enriching your experience.

Benefits

100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
All new hires receive four weeks of PTO.
PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

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