Sr. Site Reliability Engineer
About The Position
Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens. Summary of Position We’re looking for a Senior Site Reliability Engineer to own reliability, automation, and infrastructure-as-code for our modern Data & AI platform. In this role, you’ll ensure our Azure-based data ecosystem is reliable, scalable, and efficient. You’ll build Terraform-first infrastructure, improve developer experience, and support a healthcare environment where uptime and data reliability directly impact patient care.
Requirements
- 7+ years in Site Reliability Engineering, DevOps, or Platform Engineering roles.
- 5+ years production experience with Terraform at scale.
- Strong Azure expertise; AWS experience beneficial.
- Experience operating cloud-based data platforms (Snowflake, Airflow, etc.).
- Expert GitHub knowledge (pull requests, Actions, branching strategies).
- Strong troubleshooting skills across distributed systems, networking, and data pipelines.
- Proficient in Python, Bash, PowerShell; able to read SQL and YAML/JSON.
- Strong experience with containerization and orchestration (Docker, Kubernetes).
Nice To Haves
- Healthcare data experience (FHIR, HL7, claims data)
- Kafka experience, dbt administration, BI tools (PowerBI/Tableau).
- Experience with data quality frameworks and synthetic data generation
- Policy-as-code tools (Sentinel, OPA, Checkov)
Responsibilities
- Infrastructure as Code Build and maintain Terraform modules for data platform services (Snowflake, Airbyte, Astronomer, dbt, Kafka). Develop IaC standards, GitOps workflows, and automated CI/CD pipelines using GitHub Actions. Migrate manual configurations to fully codified infrastructure and enable self‑service provisioning for engineer
- Platform Reliability & Operations Implement monitoring, alerting, and SLO/SLIs for data pipelines and platform components. Lead incident response, root cause analysis, and postmortems. Create automation, runbooks, and self‑healing capabilities to reduce MTTR.
- Cross-Cloud Architecture Design secure connectivity patterns between Azure and AWS vendor systems. Troubleshoot networking, VPN, private endpoints, DNS, and MFT integrations.
- Automation & Developer Experience Build CI/CD pipelines using GitHub Actions for infrastructure changes with comprehensive testing (terraform plan, validate, compliance checks) Implement policy-as-code using tools like Sentinel, OPA, or Azure Policy integrated into GitHub workflows Develop testing frameworks for infrastructure code (Terratest, kitchen-terraform) with automated execution in GitHub Actions Improve abstractions and tooling to streamline development workflows.
- Performance & Cost Optimization Optimize Snowflake compute usage and Airflow/dbt performance. Apply cloud cost management practices and tagging strategies. Support capacity planning and forecasting.
- Systems Troubleshooting & Problem Resolution Lead complex troubleshooting efforts across distributed systems spanning multiple cloud providers Debug integration issues with Kafka streams, CDC patterns, and real-time data pipelines Resolve platform-wide incidents involving Snowflake, Astronomer, Airbyte, and downstream BI tools (PowerBI, Tableau, Cube Cloud) Partner with vendors for escalated support cases and coordinate resolution across multiple teams
Benefits
- In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.
- We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time.
- You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
