Sr Site Reliability Engineer

HEB • Austin, TX

2h

About The Position

H-E-B digital solutions are growing in popularity and adoption, and our Digital Tech teams work in a rapidly changing environment, learning new skills, and applying it all to solve large and impactful business problems.

As a Senior Site Reliability Engineer, you'll use your engineering skills to maximize reliability, availability, and efficiency of our systems, and improve workflow, automation, and scalability.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:
HEART FOR PEOPLE... interpersonal skills?
HEAD FOR BUSINESS... a systematic problem-solving approach?
PASSION FOR RESULTS... drive for automation and continuous improvement?

Requirements

• 5+ years of related experience
• Deep understanding of software engineering principles with emphasis on reliability, scalability, and performance optimization
• Experience in one or more programming languages suited for SRE work (e.g., Python, Go, Java, Rust)
• Bachelor's or master's degree in computer science or related field (or equivalent experience in large-scale distributed systems).
• Extensive experience in the design and implementation of resilient, performant, and scalable software solutions, grounded in a deep understanding of systems and networks.
• Exceptional communication and collaboration skills: Ability to lead cross-functional teams, advocate for reliability best practices, and drive strategic initiatives from inception to completion.
• Proven analytical and problem-solving skills, paired with a focus on preventative solutions: Capacity to proactively identify systemic risks and inefficiencies, architecting comprehensive solutions that go beyond addressing surface-level symptoms.
• Proven ability to thrive in a high-growth, fast-paced technical environment: Independently handle complex and ambiguous challenges, prioritize effectively, and make sound judgment calls under pressure.
• Ability to strategically align reliability goals with business objectives: Demonstrate an understanding of how SRE practices impact both technical KPIs and broader company goals.
• Passion for mentorship and knowledge sharing within a strong software engineering culture: Lead by example, foster the growth of SRE team members, and shape the direction of reliability engineering at H-E-B.

Responsibilities

• Develops and implements comprehensive monitoring, SLO tracking, and capacity-planning strategies that are well-aligned with business goals.
• Conducts deep-dive analysis of performance bottlenecks to optimize system efficiency.
• Establishes architectural and best practice guidelines for improving distributed system design for resiliency by applying software engineering principles.
• Contributes to long-term reliability roadmaps.
• Drives significant process improvements influencing wider team practices.
• Engages in the whole lifecycle of services, from inception and design through deployment, operation, and refinement, applying system architecture knowledge.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level