Sr. Services Analyst - IT

Constellation Energy Generation, LLC. • Morris, IL

4d • $113,400 - $126,000

About The Position

Performs and/or manages activities relating to planning, designing, building, and maintaining IT services, projects, portfolios, products and processes. Creates and assigns detailed tasks to subordinates. Has budget responsibility for a small project, sub-project or process component. Expected to work under minimal supervision.

Requirements

• Bachelors degree in Computer Science or related discipline and typically 5 to 8 years experience in Information Technology or equivalent combination of education and work experience.
• Proficiency with data analysis in Microsoft Excel
• Experience leading small IT projects or sub-teams and knowledge of IT project management.
• Strong problem solving and analysis ability.
• Excellent communications skills (written and verbal)
• Ability to work with remote project teams

Nice To Haves

• Utilize understanding of customer's business needs to determine requirements
• Applies technical expertise to plan, design, build or support required products and processes
• Help other team members learn appropriate theories, practices and principles that relate to their skill set portfolio
• As assigned, manage budget for area of responsibility
• As assigned, manage working relationship with outsourcing partners

Responsibilities

• Perform, manage and appropriately document work activities relating to IT service portfolios or products in support of our business partners.
• Lead IT activities required to manage service level agreements.
• Assist others in planning and prioritizing work and work schedule.
• Assist in creation of documentation for products and services.
• Use best practices to improve products and services provided to business unit partners, and monitor adherence within Team/Group to standards as defined within the Management Model
• Maintain and enhance engagement with business and IT partners and other stakeholders
• Establish positive team environment by proactively assisting and training less experienced personnel.
• Provide performance and development feedback as required
• Maintain technical knowledge and business acumen within own discipline or function

Benefits

• Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally.
• We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future.
• In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including a robust wellness program; paid time off for vacation, holidays, and sick days; and much more.
• Expected salary range of $113,400 to $126,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees