Sr. ServiceNow Developer
About The Position
As a Senior ServiceNow Developer, you will play a pivotal role in designing, developing, and implementing innovative solutions within the ServiceNow platform. Your primary focus will be on delivering a high-quality technical solution in the ServiceNow Public Sector Digital Services (PSDS) application with implementation of NowAssist and Virtual Agent components. Leveraging your expertise in ServiceNow, you will create seamless, user-friendly workflows and automated processes enhancing operational efficiency for our client. This role demands collaboration with cross-functional teams to ensure technical deliverables meet organizational goals and adhere to industry and ServiceNow best practices. A strong background in ServiceNow development and implementation, coupled with proactive problem-solving skills, is essential. Adaptability to changing project requirements and delivering results in a fast-paced environment will make you a valuable team asset.
Requirements
- Deep understanding of ServiceNow's architecture and capabilities
- 7+ years of experience in implementing and supporting the ServiceNow platform
- Implementation and support experience in ServiceNow Public Sector Digital Services (PSDS) and/or Customer Service Management (CSM)
- Familiarity with implementation of NowAssist and Virtual Agent; along with related out of the box processes
- Experience troubleshooting, optimizing, and maintaining existing ServiceNow applications to ensure continued operations and scalability
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer or Implementation Specialist in CSM or PSDS
- Active secret clearance required
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
