Sr. Service Training Specialist

Ameritas • Lincoln, NE

11h • Hybrid

About The Position

This position is responsible for working with the Lead Analyst and management to
organize, facilitate training programs, and document trainee output. The
incumbent evaluates training effectiveness, identifies potential training gaps
for classroom and/or e learning programs, and collaborates with the Lead Analyst
in developing learning programs accordingly.

Position Location:

This is a hybrid role working partially in-office and partially from home.

Requirements

• Bachelor’s degree or equivalent experience.
• 1-3 years of related experience.

Nice To Haves

• Experience in adult learning or education is preferred.

Responsibilities

• Leads department's new hire training program by delivering new classroom training.
• Analyzes training program gaps and recommends improvements to enhance efficiency and quality.
• Coaches trainees on their progress and develops performance improvement goals.
• Participates in the hiring selection process and planning timeline for new hire classes.
• Develops training material, training aides, and training binders.
• Monitors existing and emerging learning technology and trends.

Benefits

• 401(k) Retirement Plan with company match and quarterly contribution
• Tuition Reimbursement and Assistance
• Incentive Program Bonuses
• Competitive Pay
• Flexible Hybrid work
• Thrive Days - Personal time off
• Paid time off (PTO)
• Health Benefits: Medical, Dental, Vision
• Health Savings Account (HSA) with employer contribution
• Well-being programs with financial rewards
• Employee assistance program (EAP)
• Professional development programs
• Leadership development programs
• Employee resource groups
• StrengthsFinder Program
• Matching donations program
• Paid volunteer time– 8 hours per month
• Generous paid maternity leave and paternity leave
• Fertility, surrogacy and adoption assistance
• Backup child, elder and pet care support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees