Sr Training Technology Specialist

PEPCO•Carneys Point Township, NJ

About The Position

PRIMARY PURPOSE OF POSITION Demonstrates mastery of skills and extensive subject matter knowledge in implementing and supporting training technology strategies and identifying technology solutions for the Training organization. Supports the implementation of the Systematic Approach to Training (SAT/ADDIE) model by providing support for the Exelon LMS and other learning technologies. Provides expertise in analyzing training technology problems, developing and recommending solutions relative to company strategic initiatives and Training department requirements.

Requirements

BS/BA in information/education/training technology discipline and 4-7 years relevant experience or in lieu of a bachelor's degree, 6-9 years relevant experience in education/training or clerical experience using technology applications.
Experience leading or participating in teams from multiple organizations in accomplishing diverse tasks and assignments.
High level of knowledge of the scope and bounds of various operating systems, hardware platforms, PC tools, and systems including SAP, LMS, WBT/CBT, Socrates, Articulate, Office 365/Teams, SharePoint, and other IT/training applications
Excellent analytical and problem-solving skills

Nice To Haves

Experience with administering LMS systems, Python, Success Factors, Power BI Dashboards, Oracle, JAVA, and AI
MS/MA in an information technology discipline, technical discipline, or education/training
1+ years of professional experience in the implementation of training programs using e-learning technology
Experience with change management methodologies
Experience with virtual and augmented reality implementation
Knowledge of the Systematic Approach to Training (ADDIE)

Responsibilities

Identifies, implements, and supports the training technology strategy.
Training data management, analysis, and reporting.
Supports project management for implementation of training technology improvements.
Implements and supports testing for changes and updates to training-related databases and software.
Provides end-user support (e.g. granting access, password resets, troubleshooting, etc.)
Monitors and triages Learning Technology support applications, hardware, and the Learning Management System (LMS)
Responsible for administering LMS systems.
Facilitates implementation and management of technology solutions.
Provides functional direction to instructional personnel across assigned programs for content and methodology associated with training technology.
Contributes to the creation and updating of system related documentation, whenever applicable.
May involve periodic travel to other Exelon Utility locations.

Benefits

Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $89,600.00/Yr. – $123,200.00/Yr.
Annual Bonus for eligible positions: 15%
401(k) match and annual company contribution
Medical, dental and vision insurance
Life and disability insurance
Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
Employee Assistance Program and resources for mental and emotional support
Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
Referral bonus program
And much more
Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.