Sr. ServiceNow Developer

Leidos • Lorton, VA

78d • $104,650 - $189,175

About The Position

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Seeking an experienced Senior ServiceNow Software Developer, to join an internal service center group under the Digital Modernization Sector and the Repeatable Offerings organization, who will support ServiceNow self-hosted/on-prem implementations and best practices for our Federal Government customers. Responsibilities also include ServiceNow SME support for proposals and opportunity growth under the Practice Area/Repeatable Offerings organization. This is a new position for a self-starter, someone with proven ServiceNow self-hosted experience who can lead a team to further support our customers and their expanding ServiceNow needs.

Requirements

• Bachelor's degree with a minimum 8 years of prior relevant experience or Master's degree with a minimum 6 years of prior relevant experience.
• U.S. Citizen.
• Active CompTIA Security+ certification or ability to obtain prior to your start date.
• A minimum of 6 years of hands-on experience developing on the ServiceNow platform.
• Proven experience managing and maintaining a self-hosted ServiceNow instance.
• Experience with Red Hat Enterprise Linux (RHEL), including system administration, security hardening, and patching.
• Expertise in MariaDB, including database administration, performance tuning, and backup/recovery strategies.
• Hands-on experience with Microsoft Azure is beneficial.
• Excellent customer service, communication, organizational and technical skills.
• Demonstrated experience with the ServiceNow ITOM Visibility package.

Nice To Haves

• Certifications such as ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS).
• A solid understanding of ITIL concepts and how they are applied within the ServiceNow platform.
• Previous experience in a similar managerial or technical role.
• Deep knowledge of the Common Service Data Model (CSDM) and experience with maintaining a clean and accurate Configuration Management Database (CMDB).
• Familiarity with the ServiceNow ITAM modules, specifically Software Asset Management (SAM) and Hardware Asset Management (HAM).
• Experience with Air Force Life Cycle Management Center programs and/or DoD programs.

Responsibilities

• Support ServiceNow development work along with management and Solutions Architect responsibilities.
• Work in office 100% unless otherwise noted by Leadership.
• Support Monday - Friday, 8 hours per day, and be available to support mission critical deadlines in a 24x7x365 environment.
• Provide technical direction and oversight for the ServiceNow development team.
• Set coding standards, perform code reviews, and design solutions that align with business needs and architectural best practices.
• Serve as the Sr. Developer for complex features and integrations.
• Write, test, and debug code, as well as mentor junior developers on the team.
• Provide technical guidance and support for ServiceNow IT Service Management (ITSM) and IT Asset Management (ITAM) modules.
• Configure and maintain Discovery and Service Mapping.
• Support all technical aspects of a self-hosted ServiceNow instance.
• Proactively resolve routine problems and issues.
• Work closely with cloud infrastructure and engineering teams.
• Collaborate with stakeholders to understand requirements and provide technical expertise.
• Support requirements gathering and story writing or review as needed.
• Assist in editing work documents related to ServiceNow functionality and processes.
• Develop business process maps using a standard methodology and toolset with ServiceNow.
• Support the creation of systems engineering documents and diagrams.
• Represent the team in programmatic and customer meetings.
• Build and maintain constructive relationships among employees, customers, stakeholders, and technical teams.

Benefits

• 401k
• health_insurance
• dental_insurance
• vision_insurance
• paid_holidays
• paid_volunteer_time
• tuition_reimbursement
• flexible_scheduling
• professional_development

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree