Sr. Service Lab Technician III
About The Position
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. We operate development centers in Plymouth, Michigan; Southern California (Irvine, Carson & LA); Silicon Valley (San Jose and Palo Alto); Vancouver, British Columbia; and Surrey, England; as well as a manufacturing facility in Normal, Illinois.
Requirements
- Automotive Technology/Technician Degree or equivalent experience
- 5+ years of automotive experience
- 4+ years of EV experience
- Ability to drive non-commercial truck and trailer
- Ability to travel as needed (up to 75%)
- Must possess a valid driver's license
- Experience working in start-up environments
- Knowledge of EV Powertrains and HV systems
- Strong diagnostics experience
- Strong written and communications skills
- Strong organization skills with attention to detail
Nice To Haves
- OEM Certified Master Technician is a plus
- OEM Specific Technician Training is a plus
Responsibilities
- Support creation of technical publications for all service manuals (systems overview, parts, repair, labor, electrical, etc.)
- Validate repair procedures for accuracy (diagnosis, repair process, labor time, safety, etc.)
- Improve efficiency in service procedures without compromising quality and safety of the repair
- Validate all service tooling prior to implementation to the field
- Support campaigns and containment initiatives
- Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment
- Support cost analyst impact on different serviceability methods and processes
- Support cross functional teams and assist with pre-production vehicle builds
- Provide ad hoc service support to the field to support the Service organization
- Support and proactively collaborate with Service Engineering, Field Service, Technical Publications, Service Parts, and Service Training teams.
- Use 1st principals to collaborate, teach, and mentor other team members to constantly improvement the Service organization.
Benefits
- Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26.
- Full Time Employee coverage is effective on the first day of employment.
- Part-Time employee coverage is effective the first of the month following 90 days of employment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Transportation Equipment Manufacturing
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
