Sr. SAP BASIS Administrator

Parker•Cleveland, OH

15d

About The Position

We are seeking a Senior SAP Basis Administrator / Lead with proven expertise in SAP Basis administration, Solution Manager ChaRM, and technical configuration. The ideal candidate combines strong hands-on skills with conceptual and analytical thinking, adheres to leading practices and ITIL methodologies, and can operate effectively in regulated environments. Experience working within SAP RISE/HEC is highly desirable.

Requirements

Bachelor's degree in Computer Science, Software Engineering, Information Technology, Business Administration, Engineering, or equivalent experience.
Minimum 7 years of SAP Basis administration experience, including S/4HANA and cloud hosting technologies.
Hands-on experience with: Landscape and infrastructure design and implementation Client strategy and capacity planning (sizing) High availability and disaster recovery setups Executing tasks not covered by external providers when necessary
Deep knowledge of SAP on HANA and MS SQL Server databases, running on Windows and Linux platforms.
Strong background in SAP infrastructure leading practices and methodologies (ITIL familiarity required).
Demonstrated leadership in monitoring system performance (SAP and non-SAP), trend analysis, and capacity forecasting (hardware, storage, disk).
Proven proficiency in SAP performance analysis, tuning, and issue resolution.
Experience with security hardening, audit, and compliance (e.g., SOX and related regulations).
Strong understanding of hardware performance, memory, I/O, encryption, and data masking.
Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences.
Exceptional relationship management skills and experience collaborating with project managers and stakeholders at all levels.
Solid understanding of business processes and technical development lifecycles.
Ability to work proactively, independently, and within a team; capable of managing multiple priorities and concurrent deadlines.

Nice To Haves

SAP BTP, Cloud ALM, SAP RISE, and SAP NS2 exposure.
Prior work in large scale regulated industries.
Experience with SAP HEC/RISE operational models.

Responsibilities

Lead and coordinate SAP Basis operations and provide support to SAP S/4HANA application teams in partnership with external managed and implementation service providers.
Plan and drive activities with external Basis support, SAP functional analysts, and technical/development teams to design, build, and implement integrated SAP solutions.
Manage outsourced Basis services, including KPIs, SLAs, periodic reviews, reporting, and deliverables.
Serve as the central point of contact for all Basis service requests; assess needs, propose options, and scope Statements of Work (SOWs).
Proactively assess landscape health with the Basis service provider; recommend and execute performance and stability improvements.
Independently manage and resolve complex issues, coordinating across internal and external stakeholders.
Apply best practices and sound technical alternatives in a dynamic business environment.
Oversee day-to-day SAP environment operations and provide leadership and direction to the SAP Basis team.
Provide technical support for transport management and Solution Manager ChaRM, including CSOL and Retrofit setup.
Build and maintain relationships with infrastructure, security/compliance teams, and vendors (internal and external).
Drive automation of Basis activities and operational tasks.
Maintain architecture documentation and runbooks for all Basis components.
Monitor Solution Manager (SolMan), leverage EWA reporting, and implement recommended improvements.