Sr. Salesforce Solution Engineer

Caterpillar Inc.•Peoria, IL

1d•Onsite

About The Position

Join the Salesforce Solution team of Cat Digital team and be responsible to design, build, and deliver high quality, scalable Salesforce solutions across multi-cloud implementation. This individual will be responsible for owning complex workstreams while collaborating closely with Solution Architects and Lead Engineers. The role spans solution design, development, testing and deployment, with an emphasis on quality, scalability, and best practices. Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world. Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Requirements

Working Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Working Knowledge of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Working Knowledge of software product design with focus on scalability and maintainability; ability to convert market requirements into software product design.
Extensive Knowledge of technical aspects of Salesforce products and platform capabilities; ability to design, configure and integrate technical aspects of software products.
Extensive Experience with Salesforce development tools and activities; ability to produce software products or systems in line with product requirements.
Extensive salesforce development experience (typically 8+ years with a Bachelor’s or 5+ year of experience with master’s degree in computer science or related field)
Experience in designing and implementation of Salesforce solutions using Salesforce Sales, Service and Experience Cloud
Developing applications using Salesforce OmniStudio (FlexCards, OmniScripts, DataRaptors, Integration Procedures).
Developing using Salesforce declarative capabilities like Flows and ability to determine right balance between declarative and programmatic solutions
Developing using Apex, LWC, Batch Apex and APIs.
Deploying using CI/CD tools such as Copado, Azure Devops or other Salesforce Devops tools.
Working within an Agile framework (ideally Scrum)
Bachelor’s degree in computer science, Information Systems or related field

Nice To Haves

Experience in data modeling and security architecture.
Application architectural patterns, such as MVC, Microservices, Event-driven, etc.
Utilizing Salesforce Data Cloud for unified customer data and real time insights.
Develop and integrate AI driven workflows and automation using Agentforce capabilities.
Ability to work under pressure and within time constraints
Passion for technology and an eagerness to contribute to a team-oriented environment

Responsibilities

Designing, modifying, developing, writing and implementing software programming applications for target system using agile methods.
Acquiring client requirements; preparing solution designs, integration strategies, data models and resolving workflow problems through automation optimization.
Developing Proofs of Concept (POCs) for new applications, and/or generating and enhancing solutions for existing applications.
Design and develop integration solutions with other systems using APIs, middleware and ETL tools.