Sr. Salesforce Engineer

Sysco

2d•$62,300 - $116,800

About The Position

This role Drives effective delivery of product/platform needs through developing high quality software and technical solutions. Fluent across the full stack and coaches junior developers to promote a flexible mindset and develop technical competence

Requirements

Bachelor's degree in CS or 5-8 years of relevant developer experience
4-5 years of experience in developing high performance and highly scalable Salesforce applications in an agile environment
Strong understanding of Scrum, Lean, XP, Kanban and other agile development frameworks
Proven experience managing design and delivery of medium to high complexity products
Sound knowledge of emerging web and mobile technologies - Enterprise cloud/SaaS platforms especially CRM/Salesforce
Bachelor's degree or equivalent
Strong knowledge of development of web technologies, primarily in Salesforce Development of Flows, Apex class, Lightning Web components, Visualforce, Einstein Chatbot, APIs and integrations
Designing and developing high-quality, informative, and visually compelling dashboards for the Salesforce CRM platform, focusing on sales operations and support users
Collaborating with cross functional engineering teams to ensure technical feasibility, alignment with team standards and practices, and selection of appropriate types of graphics and visual representations to simplify complex datasets
Strong knowledge of version control, DevOps tools and CI/CD pipelines
Knowledge on relational databases such as Oracle, No SQL, Aurora, Postgres
Strong mentoring and lead skills to lead and guide Software Engineers technically and functionally
Excellent communication skills and ability to collaborate with cross teams to delivery high quality solutions
Strong problem-solving skills and attention to detail with an ability to maintain an analytical perspective during a crisis and supports crisis resolution
Extensive experience with complex Salesforce customization and configuration

Nice To Haves

5+ years of Salesforce hands-on development experience, preferably in both Salesforce Sales Cloud and Service Cloud
CRM Analytics Experience is highly preferred
Customize and optimize key Service Cloud features, such as Case Management, Service Console, Knowledge Articles, Flows and Omni-Channel routing.
Strong Salesforce Lightning knowledge/experience and understanding of constraints of the platform
Salesforce Certifications: Admin, Advanced Admin, Platform App Builder or Platform Developer I, Consultant (Sales and/ or Service)
Salesforce certifications as related to the Service Cloud role and Development

Responsibilities

Advanced proficiency in Salesforce development tools, such as Flows, Apex, Visualforce, Lightning (Aura) components, and Lightning web components
Integrate Salesforce with external systems using APIs (REST/SOAP).
Conduct code/Configuration reviews and enforce Salesforce development standards and best practices.
Monitor and troubleshoot issues within Salesforce environments (production bugs) and provide resolution in a timely manner.
Document technical solutions, processes, and troubleshooting steps for internal reference.
In-depth knowledge of Salesforce architecture, data models, and best practices
Transform functional requirements into high-quality Salesforce solutions
Proven ability to design and implement scalable, efficient Salesforce solutions
Strategic thinking and ability to align Salesforce solutions with overall business objectives
Researches and analyzes industry trends and benchmarking information as they apply to Salesforce platform
A track record of successful Salesforce project implementations and a portfolio of completed projects
A track record of successful CRMA implementations
Participates actively in daily stand-ups, sprint planning meetings, sprint reviews and retrospectives to drive team alignment on vision and value delivery
Identifies risks and their potential outcomes and proposes possible solutions to meet business objectives.
Presents results and/or demos with appropriate complexity for different audiences.

Benefits

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts
Short-Term and Long-Term Disability
Life Insurance
Voluntary Optional Insurance
Parental Leave Plan
Company Pension Plan
Group RRSP & TFSA
Employee and Family Assistance
Stock Purchase Plan
Maple Virtual Care
Unlimited on-line learning
Sysco product discounts
Preferred vendor discounts
Associate Resource Groups