Sr. Sales Compensation Analyst

Klaviyo•Boston, MA

About The Position

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Reporting to the Go-To-Market Compensation Director, the Senior Compensation Analyst will play a key role in managing the day-to-day administration of incentive compensation programs for the sales organization. This role also serves as a strategic partner, providing insights and recommendations on the design, execution, and analysis of incentive plans. Responsibilities include supporting ICM system configuration and maintenance, conducting compensation cost modeling, and delivering trend analysis to guide data-driven decision-making.

Requirements

Strong analytical and problem-solving skills, ideally with an AI mindset.
Ability to learn new platforms quickly.
Quantitatively-oriented, with expertise in building spreadsheets to manipulate data and create solutions.
Ability to work with minimal oversight, using discretion, experience and data to make strategic recommendations to the business.
Works in a proactive manner to drive efficiency - eliminating manual processes where possible.
Collaborator and strong communicator - deft at handling delicate and confidential matters related to compensation.
Enjoys building and enhancing data visualizations.
Excellent organizational skills and attention to detail.
Excellent at time management with a proven ability to meet deadlines.
Proficient with Google Suite or related software.
5+ years of experience in Sales Compensation, Finance, Business Analysis, or knowledge transferable function.
3+ years experience running, designing and/or configuring an ICM platform, Xactly is
Strong Microsoft Excel and/or Google sheets skills are required for this role.

Nice To Haves

Prior experience with Salesforce is recommended.
A Bachelor's degree or equivalent is preferred.

Responsibilities

Manage the administration of all incentive plans to ensure incentives are paid on time and adhere to design governance and compliance. Oversee calculations for monthly and quarterly commission and accruals, and resolves disputes.
Serves as an SME demonstrating knowledge surrounding Incentive Compensation Management (ICM) systems, including best practices in building and testing.
Manage ongoing operation of Xactly, including making updates, processing and validating payouts, distributing plan and quota documents, and assisting with configuration changes.
Independently develop process efficiencies and leverage AI where possible to support end-to-end automation.
Develop cost modeling and scenario analysis by synthesizing information from multiple sources and assist in interpreting findings to help leadership make informed decisions.
Provide the business with data and analytic insights on sales effectiveness and continually build dashboard visualizations.
Enable ongoing review, evaluation and modification of new and updated spiffs and contests.
Build and maintain strong collaborative relationships with key business partners within People Operations, Sales Operations, IC Design, Sales, IT and Treasury.
Provide training and support to the sales team on compensation plans and Xactly functionality. You'll be a trusted resource.
Serve as the secondary point of contact for the day-to-day operations of our external partner program, working closely with the primary lead to ensure smooth execution, coordination, and continuous improvement.
Continuously identify opportunities to streamline and automate sales compensation processes by utilizing AI capabilities.
Partner closely with Sales Operations, Finance, HR, and IT to ensure seamless integration of compensation data and processes. Communication is key to our success.
Develop deep expertise in incentive compensation administration, supporting all sales and success teams and contributing to scalable, data-driven compensation processes.