Sr. Risk & Safety Consultant, Team Lead, PC

Holmes Murphy Insurance • Minneapolis, MN

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About The Position

We are looking to add a Sr. Risk & Safety Consultant, Team Lead to join our Property Casualty team in St. Louis Park, MN. Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Collaborate with team on strategies to build world class capabilities for clients. Recommends strategies to VPs and AVPs of Risk & Safety. Lead, manage, and motivate a small team of Risk & Safety Specialists, Consultants, or Sr. Consultants. Focuses on implementing strategies and day-to-day team management tasks. Provides direct individual mentorship, technical guidance, and direction to assigned team. Makes tactical decisions within projects and contributes to strategic discussions but with less overall focus on influencing companywide policies. Assigns new accounts to team members in collaboration with VPs and AVPs. Continually reviews current processes with team to create and encourage an environment emphasizing continual improvement. Encourages knowledge sharing amongst team, including issues surrounding markets, products, legislative issues, best practices, etc. Coordinates initial and ongoing training with PC Growth & Development and Risk & Safety team members on established processes and procedures. Manages client accounts/files with the same expertise and skill set as consultants. Serve our current clients by identifying areas for improvement in their risk management programs and providing solutions to close noted gaps. Services provided include all insurable risks (workers’ compensation, auto, property, and liability, etc.), regulatory compliance and reporting, and include loss sensitive and captive risk management programs. Provide analysis, consultation, oversight and direction of large and complex clients’ risk management programs and processes. Assist clients in enhancing their safety performance and culture. Provide on-site and remote client services such as: training seminars, on-site hazard assessments, strategy development, crisis management procedures, loss trend analysis, policy/procedure development, goal setting, and monitoring of program success and recommended future initiatives. Help grow Holmes Murphy’s business by participating in prospective client meetings and assessments to understand each prospect’s unique needs. Propose service ideas to help each client reach their greatest potential. Work with carrier loss control and underwriting personnel to provide the greatest value to our shared clients. Provide guidance and input for company blogs, newsletters, videos, and other digital communications. Remains active in local and national risk/safety organizations and presents at educational conferences in areas of expertise. Mentor Risk & Safety Specialists and Consultants as part of established learning paths. Maintain knowledge of insurance industry trends and changing requirements in the insurance industry and communicate to clients and internal team members. Management Responsibilities: Lead and motivate team by: Ensure right talent is in the right role for the success of the organization, which may include hiring and terminating employees. Coach and counsel team members on areas such as workflow, process and procedure, customer service and client consulting. Prepare and conduct performance feedback that defines future goals and objectives and hold employees accountable. Foster a high-performance culture by supporting career development and advancement for team members. Responsible for timesheet management, including responding to PTO/RTO requests and approving timesheets. Participate in compensation decisions for team members, as applicable. Facilitate regularly scheduled meetings to foster teamwork. Attend team and enterprise meetings, as well as leadership training opportunities offered internally and externally. Coordinate initial and ongoing training with Growth & Development and team members on established processes and procedures. Support and maintain standardized processes to ensure efficient and effective quality service according to established quality guidelines. Provide backup assistance for team members, as necessary.

Requirements

• Bachelor’s degree in safety program or equivalent education and/or experience.
• 7+ years of experience providing risk and safety services to large complex businesses preferred.
• Utilize compliance knowledge to conduct assessments and evaluate potential risks in operations.
• Efficiently identify problems, determine root causes, and implement effective solutions or improvements.

Nice To Haves

• Advance degree preferred.
• Experience leading others preferred, but not required, as this role is the preferred starting point for Sr. Consultants entering a leadership role.
• Industry-related designations or certifications such as ASP, CSP, CHST, OHST, ARM, and CFPS preferred.
• Ability to acquire license within three months of hire.

Responsibilities

• Collaborate with team on strategies to build world class capabilities for clients.
• Recommends strategies to VPs and AVPs of Risk & Safety.
• Lead, manage, and motivate a small team of Risk & Safety Specialists, Consultants, or Sr. Consultants.
• Focuses on implementing strategies and day-to-day team management tasks.
• Provides direct individual mentorship, technical guidance, and direction to assigned team.
• Makes tactical decisions within projects and contributes to strategic discussions but with less overall focus on influencing companywide policies.
• Assigns new accounts to team members in collaboration with VPs and AVPs.
• Continually reviews current processes with team to create and encourage an environment emphasizing continual improvement.
• Encourages knowledge sharing amongst team, including issues surrounding markets, products, legislative issues, best practices, etc.
• Coordinates initial and ongoing training with PC Growth & Development and Risk & Safety team members on established processes and procedures.
• Manages client accounts/files with the same expertise and skill set as consultants.
• Serve our current clients by identifying areas for improvement in their risk management programs and providing solutions to close noted gaps.
• Services provided include all insurable risks (workers’ compensation, auto, property, and liability, etc.), regulatory compliance and reporting, and include loss sensitive and captive risk management programs.
• Provide analysis, consultation, oversight and direction of large and complex clients’ risk management programs and processes.
• Assist clients in enhancing their safety performance and culture.
• Provide on-site and remote client services such as: training seminars, on-site hazard assessments, strategy development, crisis management procedures, loss trend analysis, policy/procedure development, goal setting, and monitoring of program success and recommended future initiatives.
• Help grow Holmes Murphy’s business by participating in prospective client meetings and assessments to understand each prospect’s unique needs.
• Propose service ideas to help each client reach their greatest potential.
• Work with carrier loss control and underwriting personnel to provide the greatest value to our shared clients.
• Provide guidance and input for company blogs, newsletters, videos, and other digital communications.
• Remains active in local and national risk/safety organizations and presents at educational conferences in areas of expertise.
• Mentor Risk & Safety Specialists and Consultants as part of established learning paths.
• Maintain knowledge of insurance industry trends and changing requirements in the insurance industry and communicate to clients and internal team members.
• Ensure right talent is in the right role for the success of the organization, which may include hiring and terminating employees.
• Coach and counsel team members on areas such as workflow, process and procedure, customer service and client consulting.
• Prepare and conduct performance feedback that defines future goals and objectives and hold employees accountable.
• Foster a high-performance culture by supporting career development and advancement for team members.
• Responsible for timesheet management, including responding to PTO/RTO requests and approving timesheets.
• Participate in compensation decisions for team members, as applicable.
• Facilitate regularly scheduled meetings to foster teamwork.
• Attend team and enterprise meetings, as well as leadership training opportunities offered internally and externally.
• Support and maintain standardized processes to ensure efficient and effective quality service according to established quality guidelines.
• Provide backup assistance for team members, as necessary.

Benefits

• Paid Parental Leave and supportive New Parent Benefits
• Company paid continuing Education & Tuition Reimbursement
• 401k Profit Sharing
• Generous time off practices in addition to paid holidays
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you
• DE&I programs
• Consistent merit increase and promotion opportunities
• Discretionary bonus opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees