Sr. Revenue Operations Analyst

Fundraise Up
1d$130,000 - $145,000Remote

About The Position

We are looking for a Senior Revenue Operations Analyst to join our Revenue Operations Team here at FundraiseUp. As a senior analyst you'll analyze data, spot trends, and lead initiatives to boost both customer success and business results. You'll work closely with cross-functional teams including Success, Product, Finance and Leadership to turn insights into action.

Requirements

  • 6+ years of experience in RevOps, Sales Ops or Finance, ideally in a start-up SaaS environment
  • Excel/Google Sheets expert
  • Demonstrated ability with SQL and Tableau
  • An effective communicator who can transform complex data into clear, actionable insights
  • Knowledge of customer journey mapping, satisfaction metrics (NPS/CSAT) and customer success platforms like Gainsight, Catalyst, or ChurnZero
  • Able to thrive in a dynamic environment with evolving priorities
  • A self-motivated individual with natural curiosity and initiative

Nice To Haves

  • Experience with rev-share or pass-through modeling a huge plus

Responsibilities

  • Analyze customer and prospect behavior, product usage, and retention data to drive company strategy
  • Create and maintain dashboards and reports that track key success metrics
  • Collaborate with Finance to build models and forecasts that inform strategic decisions
  • Partner with GTM and Product teams to create and implement initiatives that enhance onboarding, engagement, and customer satisfaction
  • Plan, manage, and deploy customer and/or prospect territories
  • Effectively communicate data-driven findings and strategic recommendations to key stakeholders
  • Design and implement process improvements to drive scalability

Benefits

  • Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
  • FSA and HSA Spending Account.
  • 20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.
  • 401(k) plan with company match.
  • 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
  • Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).
  • Generous home office stipend to support your remote workspace.
  • Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).
  • Charitable giving program and paid volunteer time off with registered non-profits.
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