Senior Retirement Analyst

Asplundh Tree Experts • Willow Grove, PA

23d • Onsite

About The Position

The Sr. Retirement Analyst is responsible for calculating and verifying employee retirement benefits, ensuring compliance with regulations, analyzing plan data to identify trends and improvements, and communicating complex information to employees and management. The Sr. Retirement analyst will play a pivotal role in supporting the Retirement Manager to thoughtfully execute the Asplundh's complex and vast retirement offering including 401(k), qualified and non-qualified plans, and phantom stock. T This role will also be responsible for the data management of Asplundh's retirement plans as we onboard a new HRMS.

Requirements

• Bachelor's degree in Human Resources, Business (Finance/Accounting), or a related field
• 5+ years of experience in retirement plan administration
• Proficient knowledge of compliance requirements and laws impacting plans
• Experience with benefits administration software and HRIS systems; Oracle experience is a plus
• Strong communication (written and verbal) and interpersonal skills, capable of engaging with employees across all levels
• Excellent analytical and problem-solving abilities, with meticulous attention to detail
• Ability to handle sensitive information discreetly and professionally
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint

Responsibilities

• Administer retirement benefits including 401k, profit sharing (qualified and non-qualified), phantom stock and EDCP program.
• Coordinate with third-party service providers and administrators, such as recordkeepers and actuaries.
• Develop and deliver communication plans and educational sessions to help employees understand their retirement options and benefits.
• Assist with vendor integrations, data integrity & accuracy, administration and required disclosures for plans.
• Prepare reports for management and regulatory bodies and assist with internal and external audits.
• Assist with competitive benchmark plan analysis.
• Support audits, year-end activities, compliance and project support, and supporting other HR initiatives with retirement benefits impact.
• Ensure all plans comply with federal and state laws and regulations by staying up-to-date on changes and preparing required documentation.
• Assist with annual phantom stock and EDCP enrollment periods.
• Administer and oversee daily operations of the company's retirement programs (401(k), pension, and non-qualified plans), including reconciling the semi-monthly and biweekly 401(k) contributions and loans, hardship withdrawal applications, retirement related death claims and the defined benefit contributions.
• Ensure compliance with ERISA, IRS, and DOL requirements; support annual audits, Form 5500 filings, and nondiscrimination testing.
• Maintain plan documentation, summary plan descriptions, and participant notices in collaboration with Legal and external counsel.
• Partner with internal and external stakeholders to monitor and implement regulatory and plan design changes.
• Maintain and produce monthly reports to assist Accounting with appropriate establishment of defined contribution benefit accruals, and true-up payments.
• Primary responsibility for Retiree Open Enrollment communications and elections.
• Serve as primary point of contact for recordkeepers, trustees, actuaries, and consultants.
• Review and validate vendor reports, reconciliations, and participant data.
• Support committee meetings, including preparation of materials, data summaries, and meeting minutes.
• Track and ensure resolution of plan-related issues with vendors and payroll.
• Provide expert guidance on retirement plan provisions, eligibility, distributions, and retirement readiness.
• Respond to escalated employee inquiries and coordinate complex case resolutions with vendors.
• Partner with HR Business Partners to deliver education, tools, and communications that help employees make informed retirement decisions.
• Perform data audits and reconciliations between payroll, HRIS, and recordkeeping systems.
• Analyze plan metrics, participation rates, and company contributions; prepare reports and dashboards for leadership.
• Identify trends and opportunities for plan enhancements or employee engagement improvements.
• Participate in special projects such as plan mergers, system upgrades, or vendor transitions.
• Recommend and implement process improvements to enhance efficiency and accuracy of plan administration.
• Support benchmarking and strategy discussions related to total rewards competitiveness.
• Provide mentorship and training to junior team members or analysts.

Benefits

• We offer a competitive range of benefits to support our employees' health, well-being, and financial security.
• Medical, dental, and vision benefits are available to all eligible employees on the first day of employment.
• For more information on the benefits available for this role, please contact the recruiter or hiring manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees