Sr Restaurant General Manager

Saks • San Francisco, CA

1d

About The Position

WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary . It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets. YOU WILL BE: A Restaurant General Manager oversees all aspects of Restaurant operations and guides the team as a driver of professionalism, financial success and overall excellence, ensuring a luxury Restaurant experience for all guests

Requirements

• 7+ years of relevant experience
• 4-year degree preferred
• Track record achieving results across multiple businesses
• History of leading, motivating, and coaching teams
• Advanced financial knowledge and analytical skills, including restaurant profit and loss analysis experience
• Excellent oral and written communication skills with ability to thoughtfully advise, counsel, coach, resolve conflict, and negotiate within all levels of an organization
• "Win together" mentality
• Basic proficiency with MS Office Product Suite, advanced proficiency
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

Responsibilities

• Drive restaurant team to define clear strategies to deliver excellent restaurant experiences
• Partners with Store General Manager, Regional Director of Restaurants, and Corporate Food Service
• Review any issues that may affect the restaurant with Store General Manager and Regional Director of Restaurants daily
• Maintain an active role in overseeing all dining rooms and kitchens
• Oversee Health and Safety standard maintenance within the workplace
• Oversee maintenance of current and accurate paperwork from POS reports while monitoring restaurant success versus bottom line
• Support development of / oversees all restaurant promotions and special events
• Guide restaurant team to meet designated deadlines following the NMG 4-5-4 calendar
• Review inventory amounts, batch invoices, month-end forecasts, and preliminary profit and loss reports
• Drive restaurant to achieve and maintain a 90% score or better on seasonal shop reports and sanitation evaluations
• Oversee documentation to achieve seasonal profit plans
• Build relationships with client base to deepen client relationship with NMG
• Enforces NMG policies and procedures
• Partners with Human Resources on matters relevant to Associates (e.g., training, payroll, and benefits)
• Improve restaurant management team to maintain adequate Associate training on all tasks
• Oversee performance management of direct reports
• Communicate daily with restaurant management team regarding business needs, such as scheduling, profit and loss reports, upcoming events, and other employee issues
• Provide relevant updates in weekly department manager meetings
• Be a restaurant liaison, sharing relevant news concerning restaurant to other department managers

Benefits

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Manager