Sr Restaurant General Manager

Saks Fifth Avenue•Francisco, IN

About The Position

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets. A Restaurant General Manager oversees all aspects of Restaurant operations and guides the team as a driver of professionalism, financial success and overall excellence, ensuring a luxury Restaurant experience for all guests

Requirements

7+ years of relevant experience
4-year degree preferred
Track record achieving results across multiple businesses
History of leading, motivating, and coaching teams
Advanced financial knowledge and analytical skills, including restaurant profit and loss analysis experience
Excellent oral and written communication skills with ability to thoughtfully advise, counsel, coach, resolve conflict, and negotiate within all levels of an organization
"Win together" mentality
Basic proficiency with MS Office Product Suite, advanced proficiency
Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

Responsibilities

Drive restaurant team to define clear strategies to deliver excellent restaurant experiences
Partners with Store General Manager, Regional Director of Restaurants, and Corporate Food Service
Review any issues that may affect the restaurant with Store General Manager and Regional Director of Restaurants daily
Maintain an active role in overseeing all dining rooms and kitchens
Oversee Health and Safety standard maintenance within the workplace
Oversee maintenance of current and accurate paperwork from POS reports while monitoring restaurant success versus bottom line
Support development of / oversees all restaurant promotions and special events
Guide restaurant team to meet designated deadlines following the NMG 4-5-4 calendar
Review inventory amounts, batch invoices, month-end forecasts, and preliminary profit and loss reports
Drive restaurant to achieve and maintain a 90% score or better on seasonal shop reports and sanitation evaluations
Oversee documentation to achieve seasonal profit plans
Build relationships with client base to deepen client relationship with NMG
Enforces NMG policies and procedures
Partners with Human Resources on matters relevant to Associates (e.g., training, payroll, and benefits)
Improve restaurant management team to maintain adequate Associate training on all tasks
Oversee performance management of direct reports
Communicate daily with restaurant management team regarding business needs, such as scheduling, profit and loss reports, upcoming events, and other employee issues
Provide relevant updates in weekly department manager meetings
Be a restaurant liaison, sharing relevant news concerning restaurant to other department managers

Benefits

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount

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