Sr. Research & Insights Mgr, Attraction, Influence, and Marketing

Amazon • Arlington, VA

3d

About The Position

Amazon's Employer Brand team seeks a Senior Research and Insights Manager to
lead our global research and insights program supporting Talent Acquisition. In
this role, you will own the implementation and scaling of research tools and
products that define talent preferences, behaviors, and employer perception. You
will be highly skilled at analyzing robust data sets and developing meaningful
business insights that tell a compelling story leaders can use to influence
decision making. You will be endlessly curious about Amazon's talent audience
and what the data reveals about their job needs and career motivations.

A successful candidate demonstrates proficiency in SQL and Python to extract and
analyze large talent datasets, perform statistical analysis, and build
predictive models. You have hands-on experience with Qualtrics, Tableau, and/or
QuickSight. You've designed longitudinal studies tracking data over time and
built analytical frameworks that quantify business impact. Your track record
includes translating complex data into executive-ready insights that drive
strategic decisions. You bring knowledge of AI/ML applications that will help us
scale, automate, and uncover patterns in large-scale data.

Requirements

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree or equivalent
• Experience owning/driving roadmap strategy and definition
• Experience in delivering end-to-end customer research studies, including study design, fieldwork (qualitative research moderation and survey execution), analysis, recommendations, reporting and presentation of results to senior leadership
• Experience in areas such as market research, statistics, finance or qualitative/quantitative research
• Experience in quantitative and qualitative research
• Knowledge of key customer experience metrics and methodology (e.g., NPS)

Nice To Haves

• Experience in influencing senior leadership through data driven insights
• Experience working across functional teams and senior stakeholders

Responsibilities

• Develop, execute, and steer the global research roadmap with clear objectives, priorities, and deliverables to include both qualitative and quantitative research methods
• Write and socialize research and insights studies with leadership and stakeholder across multiple teams to build trust in the research tool and influence decision-making, diving deep to understand and communicate the ‘so what’ and ‘now what’
• Partner with science, data, and product teams to develop automation, data integration, and self-service tools
• Maintain cross-organizational knowledge-sharing with other research and insights teams across Amazon
• Manage vendor relationships and program ROI

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level