Sr Registration Assoc - Billing Dept -Niskayuna

Trinity Health•Elgin Township, IL

5d•$19 - $24•Onsite

About The Position

The Senior Registration Associate is responsible for performing and overall coordination of clerical duties related to the efficient and service-oriented operation of the Billing Departments of a medical practice. This position is located at 2546 Balltown Road, Niskayuna, NY.

Requirements

Strong leadership skills required
Associate’s degree preferred, High School Diploma/Equivalent Required
Demonstrated proficiency with Microsoft Office product and other computer applications
Demonstrated experience with delivering successful customer service
Demonstrated experience with handling multiple priorities in a deadline driven environment.
Managing difficult customers respectfully and without confrontation
Previous medical office experience preferred
Ability to lift 25 lbs.

Nice To Haves

Associate’s degree preferred
Previous medical office experience preferred

Responsibilities

Perform and coordinate administrative functions to ensure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows
Ensure distribution of work throughout the team is sufficient to meet daily schedules
Display leadership qualities
Manages daily staffing needs in coordination with office and float pool managers
Serve as a mentor and role model to all colleagues
Handles all incoming calls and directs appropriately.
Collects co-pay at check-in/or check-out when applicable.
Documents monies collected and generate patient receipts.
Acts as liaison between patients and clinical staff; monitors for delays and informs patient.
Consistently and accurately passes charges in accordance with office policies and procedures.
Understands and performs parsing process on a daily basis to electronically file information into the Electronic Medical Record.
Parses accurately in compliance with expected standards.
Maintains patient confidentiality and adheres to HIPAA regulations.
Works cooperatively with all team members to ensure quality patient care at all times.
Communicates respectfully and effectively with providers, clinical staff, colleagues, managers and others.
Cross covers other areas needed