Mercury Insurance Services, LLC-posted 4 months ago
$92,154 - $166,210/Yr
Full-time • Mid Level
1,001-5,000 employees

The Sr Regional Accounts Manager drives growth, retention, and satisfaction across Mercury Insurance’s major regional accounts by developing and executing strategic sales initiatives, managing complex pipelines, building strong agency partnerships, and collaborating cross-functionally to align solutions with client needs. Leveraging analytics and market insights, this role enhances Mercury’s competitive position and delivers actionable reporting to senior management. In addition to these responsibilities, the Sr Regional Accounts Manager serves as a mentor and resource to peers within the account management and sales team. This role shares expertise, facilitates collaborative problem-solving, and models best practices in the field. They play an active role in onboarding new Sales team members, providing informal coaching, and supporting skills development through knowledge sharing and peer feedback. This role helps foster a collaborative, high-engagement team culture by encouraging the open exchange of effective strategies, facilitating group learning sessions and guiding ongoing professional growth among team members.

  • Develop, refine, and implement comprehensive sales strategies designed to drive growth and retention within a portfolio of large and complex accounts.
  • Oversee the entire sales pipeline process for large accounts, including lead generation, qualification, engagement, and conversion.
  • Set and monitor robust KPIs and sales targets specific to large account segments.
  • Identify and pursue upselling, cross-selling, and expansion opportunities within existing large accounts.
  • Lead or support contract negotiations and renewals, ensuring terms are competitive.
  • Maintain accurate forecasts and projections for large account sales and renewals.
  • Stay abreast of market trends, competitor activities, and regulatory changes shaping the P&C insurance sector.
  • Gather and analyze agent feedback and industry data to identify pain points and opportunities.
  • Partner with Product, Underwriting, and Customer Service teams to align sales initiatives.
  • Build and maintain strong relationships with key agent partners.
  • Leverage sales analytics to track performance against targets.
  • Prepare regular reports for senior management with actionable insight.
  • Serve as the primary point of contact for high-value account partners.
  • Collaborate with internal teams to deliver tailored insurance solutions.
  • Proactively address and resolve service or claims issues for large accounts.
  • Mentor and develop other team members in fostering an environment of high performance.
  • Bachelor’s degree in Business, Marketing, Insurance, Risk Management, or a related field.
  • 5+ years of insurance account management or sales experience, with an emphasis on large or complex accounts.
  • Deep knowledge of personal and commercial P&C insurance products and industry landscape.
  • Strong expertise in sales planning, pipeline management, and cross-functional collaboration.
  • Exceptional relationship-building, communication, and presentation skills.
  • MBA or relevant certifications (e.g., CPCU, CIC) preferred.
  • Strong, professional written, phone and virtual communication skills.
  • Comfortable in participating in video conference calls.
  • Ability to interact professionally with agencies and team members.
  • Ability to communicate effectively to facilitate training sessions.
  • Analytical skills to understand and interpret data.
  • Business agility to pivot and adjust quickly.
  • Creative and resourceful.
  • Ability to work independently under minimal supervision.
  • Strong organization and time management skills.
  • Ability to motivate, monitor and develop assigned agencies.
  • Ability to analyze complex reports and multi-task assigned projects.
  • Proficient with Microsoft Office products.
  • Proficient in CRM software (e.g., Salesforce).
  • 401k
  • health_insurance
  • dental_insurance
  • vision_insurance
  • life_insurance
  • disability_insurance
  • paid_holidays
  • paid_volunteer_time
  • tuition_reimbursement
  • professional_development
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