Sr. Quality Operations Manager , Amazon Leo

Amazon•Everett, WA

81d

About The Position

Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The Amazon Leo Quality team is seeking an experienced Quality Operations Manager is needed to lead a team of Quality professionals to support our quality capabilities and achieve these goals. This individual will be responsible for developing, overseeing and directing quality inspection personnel, the Quality Inspection area, and improvement projects to the inspection area, among other responsibilities. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Requirements

Experience in developing functional specifications, design verification plans and functional test procedures
5+ years of experience in large product assembly quality engineering, manufacturing, or operations throughout a production lifecycle development
Experience in precision measurement and calibration (metrology), with strong technical/engineering background

Nice To Haves

Master's degree in electrical engineering, computer engineering, or equivalent
Experience working with interdisciplinary teams to execute product design from concept to production
Experience with the project management of technical projects

Responsibilities

Oversee and provide daily direction and management to quality inspectors within the inspection team, prioritizing work as needed, answering escalations, and being able to quickly determine path forward in ambiguous situations.
Hire and develop a Quality Team. The right candidate will be able to identify staffing needs, be able to recruit both internally and externally, and hold a high bar in new employee selection. This leader will also be passionate about developing their team and will actively work to grow existing team members’ technical skills and other career development work.
Develop, implement, and iterate a robust onboarding and training plan for incoming quality inspectors
Lead Lean and 5S activities among the inspection processes to drive efficiency within the Quality Inspection Center and reduce non-value-added time.
Lead effective and efficient Root Cause Corrective Action investigations, partnering directly with assembly technicians, engineering, and other stakeholders to quickly identify and implement necessary improvements
Participate in any required Material Review Board (MRB) activities to ensure defective parts are contained, identified, dispositioned and that corrective actions are executed to prevent reoccurrence.
Responsible for quality records and departmental procedures to ensure compliance to regulatory and business requirements, and aid in the development and maintenance of the Amazon Leo QMS.
Direct report to the Manufacturing Quality Manager, providing guidance and counsel for QMS enhancements, development improvements and initiatives to reduce cycle time, cost, quality metrics, reduce defects, and improve product quality.
Be the primary point of contact for the Quality Inspection Center, including status updates, communication to stakeholders, management of commitments, and prioritization of parts, allocation of resources, and management of workload into the QIC.
Lead strategic efforts for the setup and/or transfer of inspection capabilities and work cells within new manufacturing centers, or new work cells within the assembly areas of Amazon Leo.