Sr. QA Manager Retail Domain
About The Position
As a Sr. QA Manager in the Retail Domain, you will make an impact by leading and executing testing strategies across retail systems and platforms. You will be a valued member of the Quality Engineering & Assurance team and work collaboratively with onsite client stakeholders and geographically distributed teams. In this role, you will: Lead and execute functional, integration, and end-to-end testing for retail systems. Collaborate directly with onsite client teams to gather requirements and define test scenarios. Provide daily status updates and actively participate in client meetings and walkthroughs. Manage defects through tracking, reporting, and resolution processes. Support UAT testing with a focus on retail workflows. Work model: Onsite At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various well being programs. Based on this role's business requirements, this is an onsite position requiring 4 days a week in a client or Cognizant office in Chesapeake, Virginia. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Requirements
- Deep expertise in retail domain testing (e.g., retail operations, supply chain, digital, or merchandising).
- Hands-on experience with functional testing for retail systems.
- Proficiency in test management tools such as JIRA, Confluence, and Zephyr.
- Strong stakeholder management and client-facing communication skills.
- Experience working in Agile and hybrid delivery models.
Nice To Haves
- Hands-on experience testing retail applications such as RMS, WMS, POS.
- Prior experience with Workday, Lawson Finance, or AS/400-based systems.
- Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship
Responsibilities
- Lead and execute functional, integration, and end-to-end testing for retail systems.
- Collaborate directly with onsite client teams to gather requirements and define test scenarios.
- Provide daily status updates and actively participate in client meetings and walkthroughs.
- Manage defects through tracking, reporting, and resolution processes.
- Support UAT testing with a focus on retail workflows.
Benefits
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
