Sr. PSR - Patient Services Representative - Edmond

OU Health•Edmond, OK

About The Position

General Description: Under general supervision, registers, classifies, admits and schedules appointments for patients. Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Interviews patients and responsible parties to obtain personal, demographic and financial information required for the registration of patients Serves as hospital systems intake Schedules appointments following appropriate procedures and guidelines Directs the flow of patients and visitors throughout hospital campus through the use of the hospital information system Gives information of a general nature regarding access to the hospitals, general operating procedures, etc., to patients and visitors Directs patients and visitors to appropriate sources for other inquiries Reviews registrations, admissions and appointments for accuracy Receives a physician’s order to admit, register or schedule a patient May collect money and issue receipts for hospital services rendered Maintains various reports and logs as appropriate Assists supervisors in developing work schedules as appropriate May function as shift supervisor in limited or short staffing situation General Responsibilities: Performs other duties as assigned

Requirements

High School Diploma or GED
3-5 years experience
Knowledge of hospital policies and procedures.
Skill in establishing and maintaining effective working relationships with others; in following verbal and written instructions; in interviewing patients; and in typing accurately.
Excellent communication skills, both orally and in writing and good computer skills.
Typing/keyboarding skills sufficient to meet the requirements of the position.

Responsibilities

Interviews patients and responsible parties to obtain personal, demographic and financial information required for the registration of patients
Serves as hospital systems intake
Schedules appointments following appropriate procedures and guidelines
Directs the flow of patients and visitors throughout hospital campus through the use of the hospital information system
Gives information of a general nature regarding access to the hospitals, general operating procedures, etc., to patients and visitors
Directs patients and visitors to appropriate sources for other inquiries
Reviews registrations, admissions and appointments for accuracy
Receives a physician’s order to admit, register or schedule a patient
May collect money and issue receipts for hospital services rendered
Maintains various reports and logs as appropriate
Assists supervisors in developing work schedules as appropriate
May function as shift supervisor in limited or short staffing situation
Performs other duties as assigned