SR PROPERTY MANAGER

RW OPCO, LLC•Urbandale, IA

About The Position

RENOSY by Renters Warehouse is a technology-enabled property management service and platform focused primarily on single-family rental homes and small residential portfolios across the United States. Originally known as Renters Warehouse, the company was rebranded in April 2026 after being acquired by GA Technologies. Summary The Manager will be responsible for overseeing our local property management operations with the primary focus directing local property management staff to operate with our centralized services. This person will also be responsible for building, developing, and training our existing local staff on RENOSY by Renters Warehouse’s protocols, best practices, etc. Essential Duties and Responsibilities This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

Requirements

Active Real Estate License Required for state in which work is performed.
Strong knowledge of computers and technology including cloud-based software and applications.
Proficient in Property Management Software like Appfolio, Yardi, or Buildium
Proficient in Microsoft Office (Word, Excel).
Ability to communicate well and provide exceptional customer service.
Organized and able to manage multiple priorities.
Demonstrate Honesty, Trustworthiness & Accountability.
Must have a driver’s license, clean driving record and dependable transportation.

Responsibilities

Oversee local Operations in the field, including Property Managers, Assistant Property Managers, Property Administrators, Listing Coordinators and Leasing Specialists.
Oversee all departments and personnel (both local and virtual employees) that support the operations of the local market to include property, management, leasing, maintenance, inspections, city license compliance, rent collection, security deposit dispositions, and accounting.
Provide clarity and support the Local Market Leader and Business Development Manager for local property management operations.
Works with senior leadership on market budgets, expenses and other KPI's to ensure market is performing optimally. Creates action plans to address concerns or poor performing KPIs.
Assist in the development of initial and ongoing operational training for local staff.
Define roles and responsibilities for Operations staff.
Recruit, hire, train and coach Field Operations Team Members.
Work closely with centralized operations to ensure policies and procedures are defined and followed.
Provide an escalation point for both Property Managers and Centralized Services regarding local market operations.
Handle escalated client/customer relation issues.
Manage relationships with key investor clients with a large portfolio of rental homes and potentially different process needs.
Collaborate with Senior Management regarding company initiatives.