About The Position
The Sr. Project Manager will primarily be responsible for managing the delivery of NetSuite’s Professional Services implementations for Wholesale Distributors, Retailers and/or Manufacturers. Under NetSuite’s SuiteSuccess Methodology guidance, the resource will drive the delivery of NetSuite’s Professional Services engagements according to the agreed-upon scope, time, and budget – all while ensuring the highest degree of customer satisfaction. The Sr. Project Manager is a key player in managing, tracking, and communicating the progress of projects and ensuring the quality delivery of Oracle NetSuite’s Professional Services. The Sr. Project Manager will manage multiple concurrent projects and will work with several resources within a matrix environment. From Initiation through to completion, the Sr. Project Manager will be responsible for planning customer-specific engagements, managing the business requirements development, review, and signoff process, managing the execution of results while controlling scope, driving the change management process when needed, and ensuring timely resolution of discrepancies and project roadblocks. From initiation through to completion, the Sr. Project Manager will be responsible for the construction, presentation, and signoffs of key deliverables such as Project Kickoffs, Project Plans, Change Orders, regular Status and Risk reports. They will also facilitate planning sessions at various stages of the project lifecycle. Critical to the success of this role will be the setting and management of customer expectations in regards to project scope, the NetSuite delivery model, stakeholder roles and responsibilities, timelines, critical issue and change management processes, communication, and risk management plans.
Requirements
- Strong Project Manager role experience, including a significant portfolio of full lifecycle ERP solutions or comparable software delivery implementations. Cloud platform experience is strongly preferred. NetSuite solution experience is a plus.
- At least 7 years of cumulative relevant role experience, ideally with a software vendor and/or professional services practice.
- Strong client management skills and the ability to work with multiple concurrent customers to develop and manage an implementation plan.
- Demonstrated experience in translating customer business requirements into workable world-class software solutions.
- Demonstrated experience working with Sales, Account Management, and Executive stakeholders.
- Significant Products solution domain experience with experience within Distribution industries preferred.
- Experience developing work-breakdown structures and project plans, ideally using Microsoft Project.
- Excellent understanding of common industry-standard business practices as related to Accounting (Accounts Receivable, Accounts Payable, General Ledger, Invoicing), Inventory Management (Item Strategy, Purchasing and Fulfillment), Demand Planning/Materials Resource Planning, support (Cases Management and Territory Management) as well as Sales Management
- Formal Project Management methodology training, with significant practical use. Certifications such as the Project Management Professional (PMP) are a plus.
- Ability to travel on a modest to moderate basis, as appropriate.
Nice To Haves
- Previous NetSuite ERP implementation experience preferred.
- Certifications such as the Project Management Professional (PMP) are a plus.
Responsibilities
- Managing the delivery of NetSuite’s Professional Services implementations for Wholesale Distributors, Retailers and/or Manufacturers.
- Drive the delivery of NetSuite’s Professional Services engagements according to the agreed-upon scope, time, and budget
- Managing, tracking, and communicating the progress of projects
- Planning customer-specific engagements
- Managing the business requirements development, review, and signoff process
- Managing the execution of results while controlling scope
- Driving the change management process when needed
- Ensuring timely resolution of discrepancies and project roadblocks.
- Construction, presentation, and signoffs of key deliverables such as Project Kickoffs, Project Plans, Change Orders, regular Status and Risk reports.
- Facilitate planning sessions at various stages of the project lifecycle.
- Setting and management of customer expectations in regards to project scope, the NetSuite delivery model, stakeholder roles and responsibilities, timelines, critical issue and change management processes, communication, and risk management plans.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
